Debt Recovery and Admin Officer LBHF619478
Salary range:
£39,150 - £40,344 per annum Work location:
25 Bagleys Lane, London, SW6 2QA Hours per week:
36 Contract type:
Permanent Closing date:
12 January 2025 Interview date:
Week Commencing 27 January 2025 Contact details for an informal discussion:
Adrienne Collins, Commercial Waste Manager via email at
ADRIENNE.COLLINS@LBHF.GOV.UK About the role
At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Environment Department, we offer a wide range of services to help make the borough an attractive place, one that is safe, clean and green and one in which our residents take pride. An excellent opportunity has arisen to work in the Commercial Waste Team. You will be part of a small but vibrant team, delivering excellent services to our expanding customer portfolio, within a competitive commercial sector. As the Debt Recovery and Admin Officer, you will administer and monitor the debt recovery and credit control functions for Commercial Waste and other Waste teams within Street Environmental Services. You will also work with colleagues to provide day-to-day administrative and business support to the service and our customers. Key role responsibilities will be: Ensuring all waste invoice payments are received within the agreed payment terms, maintaining accurate records at all times, and where applicable work with other Council teams to maximise income recovery. Create and review the debt recovery strategy on an annual basis. Prepare routine financial debt reports on a weekly, monthly and ad hoc basis for SES Management Team. Assess outstanding debts, making recommendations for referral to Debt Collection Agencies or Write-Off, in accordance with agreed processes. Be responsible for SAP financial issues including payment allocations, managing customer and suppliers’ details, raising Purchase Orders and reconciling payments made and received. Provide administrative and business support to the Commercial Waste service and its customers, including resolving queries and responding to correspondences. Periodically undertake customer invoicing responsibilities, as cover for the Sales System Support Officer. Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you. Our commitment to you:
At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please contact us.
Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at resourcing-peopleandtalent@lbhf.gov.uk or by post to The Town Hall, King Street, Hammersmith W6 9JU Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
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Salary range:
£39,150 - £40,344 per annum Work location:
25 Bagleys Lane, London, SW6 2QA Hours per week:
36 Contract type:
Permanent Closing date:
12 January 2025 Interview date:
Week Commencing 27 January 2025 Contact details for an informal discussion:
Adrienne Collins, Commercial Waste Manager via email at
ADRIENNE.COLLINS@LBHF.GOV.UK About the role
At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Environment Department, we offer a wide range of services to help make the borough an attractive place, one that is safe, clean and green and one in which our residents take pride. An excellent opportunity has arisen to work in the Commercial Waste Team. You will be part of a small but vibrant team, delivering excellent services to our expanding customer portfolio, within a competitive commercial sector. As the Debt Recovery and Admin Officer, you will administer and monitor the debt recovery and credit control functions for Commercial Waste and other Waste teams within Street Environmental Services. You will also work with colleagues to provide day-to-day administrative and business support to the service and our customers. Key role responsibilities will be: Ensuring all waste invoice payments are received within the agreed payment terms, maintaining accurate records at all times, and where applicable work with other Council teams to maximise income recovery. Create and review the debt recovery strategy on an annual basis. Prepare routine financial debt reports on a weekly, monthly and ad hoc basis for SES Management Team. Assess outstanding debts, making recommendations for referral to Debt Collection Agencies or Write-Off, in accordance with agreed processes. Be responsible for SAP financial issues including payment allocations, managing customer and suppliers’ details, raising Purchase Orders and reconciling payments made and received. Provide administrative and business support to the Commercial Waste service and its customers, including resolving queries and responding to correspondences. Periodically undertake customer invoicing responsibilities, as cover for the Sales System Support Officer. Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you. Our commitment to you:
At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please contact us.
Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at resourcing-peopleandtalent@lbhf.gov.uk or by post to The Town Hall, King Street, Hammersmith W6 9JU Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
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