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Delivery Manager
Department:
Delivery & Practices Employment Type:
Permanent Location:
Any UK Office Hub (Bristol / London / Manchester / Swansea) Reporting To:
Principal Delivery Manager Compensation:
GBP 31,500 - GBP 45,000 / year Description As a Delivery Manager, you will work on a small or mature agile team. At this level, you may work alongside a more senior delivery manager on a larger team, shadowing and providing support, or working to deliver an element yourself under guidance and mentorship. You will work under general direction and attempt to solve problems with your delivery team, but will seek out and accept guidance where necessary. Delivery Managers support delivery teams to meet their full potential. This includes facilitating scrum ceremonies and monitoring project budget, supporting team admin and managing project risk. You may work with a Lead or Principal Delivery Manager to manage stakeholder relationships, ensure successful delivery outcomes and lead external workshops. As Delivery Manager, you will identify and manage project dependencies, risk and issues collectively with the team. Definition of success Success as a Delivery Manager is predominantly measured by effectively contributing to a team, to support them in delivering successful outcomes for our clients. It is also assessed based on personal development and learning, as you move towards autonomy and being solely accountable for a delivery. Main responsibilities Ensure delivery success with support, managing scope, budget and quality Feed into the status of quality and risk reported to Heads of Delivery on a weekly basis Support the Delivery Team by facilitating ceremonies, doing administrative tasks and unblocking dependencies Work with the team to identify and manage risks, issues and dependencies, escalating where necessary Review and approve timesheets, invoices and Kimble Forecasts, ensuring accuracy at all stages Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on your projects Regularly gather and act on feedback about personal development Define and work towards a learning and development plan to ensure you are able to autonomously manage a project as quickly as possible Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Articulate project commercial fundamentals (Statements of Work, Purchase Orders, Gross Profit Margin, Forecasting, Burndown) Describe how they are supporting commercial activities within their delivery Demonstrate that the team is on track to meet the deliverables defined in the SOW Demonstrate prioritisation and time management Demonstrate working with a team to perform risk management activities including identification, assessment, mitigation, assessment and reporting to key stakeholders Demonstrate activities to ensure that delivery teams have appropriate practices in place to define and meet required quality levels Articulate approach to managing budget and burndown within the project Articulate the benefits and use cases of a variety of delivery approaches, methods and tools Understand why it's necessary to collaborate with capability experts (e.g. Lead Engineer / Lead Designer) Explain the purpose of the GDS phase you are currently working on Demonstrate knowledge of where to find and how to use the GDS service standard Explain the Roles and Responsibilities of all of the roles on the team you are working on Demonstrate experience of running ceremonies and facilitating meetings Demonstrate experience of presenting information to stakeholders using reports or presentations Demonstrate with feedback from seniors, peers, juniors and client stakeholders Demonstrate moving towards taking ownership for the success of the delivery Demonstrate positive response to feedback with course correction Provide regular feedback for team members Job Benefits Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from
our blog . Like many organisations, we use Slack to chat to each other. If you'd like to speak to someone from our Slack groups about their experience as an employee, let your recruitment agent or Made Tech Talent Partner know. Benefits We are always listening to our growing teams and evolving the benefits available to our people. Here are some of our most popular benefits listed below: 30 days Holiday
- we offer 30 days of paid annual leave Flexible Parental Leave
- we offer flexible parental leave options Remote Working
- we offer part-time remote working for all our staff Paid counselling
- we offer paid counselling as well as financial and legal advice. An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 years' employment history (or back to full-time education).
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Delivery & Practices Employment Type:
Permanent Location:
Any UK Office Hub (Bristol / London / Manchester / Swansea) Reporting To:
Principal Delivery Manager Compensation:
GBP 31,500 - GBP 45,000 / year Description As a Delivery Manager, you will work on a small or mature agile team. At this level, you may work alongside a more senior delivery manager on a larger team, shadowing and providing support, or working to deliver an element yourself under guidance and mentorship. You will work under general direction and attempt to solve problems with your delivery team, but will seek out and accept guidance where necessary. Delivery Managers support delivery teams to meet their full potential. This includes facilitating scrum ceremonies and monitoring project budget, supporting team admin and managing project risk. You may work with a Lead or Principal Delivery Manager to manage stakeholder relationships, ensure successful delivery outcomes and lead external workshops. As Delivery Manager, you will identify and manage project dependencies, risk and issues collectively with the team. Definition of success Success as a Delivery Manager is predominantly measured by effectively contributing to a team, to support them in delivering successful outcomes for our clients. It is also assessed based on personal development and learning, as you move towards autonomy and being solely accountable for a delivery. Main responsibilities Ensure delivery success with support, managing scope, budget and quality Feed into the status of quality and risk reported to Heads of Delivery on a weekly basis Support the Delivery Team by facilitating ceremonies, doing administrative tasks and unblocking dependencies Work with the team to identify and manage risks, issues and dependencies, escalating where necessary Review and approve timesheets, invoices and Kimble Forecasts, ensuring accuracy at all stages Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on your projects Regularly gather and act on feedback about personal development Define and work towards a learning and development plan to ensure you are able to autonomously manage a project as quickly as possible Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Articulate project commercial fundamentals (Statements of Work, Purchase Orders, Gross Profit Margin, Forecasting, Burndown) Describe how they are supporting commercial activities within their delivery Demonstrate that the team is on track to meet the deliverables defined in the SOW Demonstrate prioritisation and time management Demonstrate working with a team to perform risk management activities including identification, assessment, mitigation, assessment and reporting to key stakeholders Demonstrate activities to ensure that delivery teams have appropriate practices in place to define and meet required quality levels Articulate approach to managing budget and burndown within the project Articulate the benefits and use cases of a variety of delivery approaches, methods and tools Understand why it's necessary to collaborate with capability experts (e.g. Lead Engineer / Lead Designer) Explain the purpose of the GDS phase you are currently working on Demonstrate knowledge of where to find and how to use the GDS service standard Explain the Roles and Responsibilities of all of the roles on the team you are working on Demonstrate experience of running ceremonies and facilitating meetings Demonstrate experience of presenting information to stakeholders using reports or presentations Demonstrate with feedback from seniors, peers, juniors and client stakeholders Demonstrate moving towards taking ownership for the success of the delivery Demonstrate positive response to feedback with course correction Provide regular feedback for team members Job Benefits Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from
our blog . Like many organisations, we use Slack to chat to each other. If you'd like to speak to someone from our Slack groups about their experience as an employee, let your recruitment agent or Made Tech Talent Partner know. Benefits We are always listening to our growing teams and evolving the benefits available to our people. Here are some of our most popular benefits listed below: 30 days Holiday
- we offer 30 days of paid annual leave Flexible Parental Leave
- we offer flexible parental leave options Remote Working
- we offer part-time remote working for all our staff Paid counselling
- we offer paid counselling as well as financial and legal advice. An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 years' employment history (or back to full-time education).
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