Shropshire Community Health NHS Trust believes in fairness, equity and above all values diversity in all aspects of its work, as a provider of health services and as an employer of people. We provide visa sponsorship to applicants who require a visa to work in the UK, provided the role you’ve been recruited to meets the requirements set by the Home Office.
From 4 April 2024 overseas workers requiring a general Skilled Worker Visa (such as data analysts, IT and finance professionals, etc.) but sponsored by an NHS organisation will need to meet the new salary threshold of £38,700. In addition, applications to the Health and Care Visa route for those occupations paid by NHS bands that are on the immigration salary list, which have lower salary requirements, will need to meet the national pay scale for their role or the new minimum salary threshold of £23,200 (whichever is higher). We advise that you check that the role you wish to apply for meets the requirement for sponsorship before applying.
Job overview
To provide a high quality reception and administration service, appropriate to that expected in a primary dental care practice at Castleforegate Dental and across all Community Dental Service (CDS) sites when requested to do so. To support the Community Dental Service to be the best local provider of innovative, high quality and accessible services by providing a high quality, efficient and effective reception and administration service, working closely with the rest of the health and care system to improve the health of the local population. Main duties of the job
To act as a first and central point of contact for all enquiries to the site, answering queries and providing accurate information, advice and signposting to individuals both in person and on the telephone. To use the electronic patient record system for booking appointments, which includes making bookings for clinics at other CDS locations. To deal face to face with dental emergencies, patients experiencing dental access difficulties, and patients with special needs. To collect any NHS charges and fees along with banking of money collected and completion of documentation to comply with standing financial instructions. Working for our organisation
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting, and running four community hospitals through to providing very specialist community care through talented and dedicated staff. Patients, carers, and the public play a vital role in helping us to develop and improve our services, and we are constantly looking for ways to work with local communities, patients, and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve. Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people. Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation, or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life and a good work life/home life balance. Detailed job description and main responsibilities
Please see the Job Description and Person Specification attached for further information on the role. Person specification
Training & Qualifications
Educated to NVQ Level 2 in Business Administration/Customer Service or equivalent experience. Good standard of education. Experience
Experience of dealing with a wide range of people (public/staff). Experience of using routine administrative procedures. Knowledge and Skills
Excellent interpersonal and communication skills. Good organisational skills; self-starter and able to use initiative appropriately with only limited supervision. Ability to use initiative, tact, and diplomacy when dealing with all enquiries to the service. Other
Able to meet the travel requirement of the post. Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Application numbers
Please note this vacancy may close early if a high volume of applications is received; we advise you submit your application early to avoid disappointment.
#J-18808-Ljbffr
To provide a high quality reception and administration service, appropriate to that expected in a primary dental care practice at Castleforegate Dental and across all Community Dental Service (CDS) sites when requested to do so. To support the Community Dental Service to be the best local provider of innovative, high quality and accessible services by providing a high quality, efficient and effective reception and administration service, working closely with the rest of the health and care system to improve the health of the local population. Main duties of the job
To act as a first and central point of contact for all enquiries to the site, answering queries and providing accurate information, advice and signposting to individuals both in person and on the telephone. To use the electronic patient record system for booking appointments, which includes making bookings for clinics at other CDS locations. To deal face to face with dental emergencies, patients experiencing dental access difficulties, and patients with special needs. To collect any NHS charges and fees along with banking of money collected and completion of documentation to comply with standing financial instructions. Working for our organisation
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting, and running four community hospitals through to providing very specialist community care through talented and dedicated staff. Patients, carers, and the public play a vital role in helping us to develop and improve our services, and we are constantly looking for ways to work with local communities, patients, and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve. Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people. Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation, or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life and a good work life/home life balance. Detailed job description and main responsibilities
Please see the Job Description and Person Specification attached for further information on the role. Person specification
Training & Qualifications
Educated to NVQ Level 2 in Business Administration/Customer Service or equivalent experience. Good standard of education. Experience
Experience of dealing with a wide range of people (public/staff). Experience of using routine administrative procedures. Knowledge and Skills
Excellent interpersonal and communication skills. Good organisational skills; self-starter and able to use initiative appropriately with only limited supervision. Ability to use initiative, tact, and diplomacy when dealing with all enquiries to the service. Other
Able to meet the travel requirement of the post. Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Application numbers
Please note this vacancy may close early if a high volume of applications is received; we advise you submit your application early to avoid disappointment.
#J-18808-Ljbffr
