You will be part of a team of Receptionists, spanning five clinics, including Wisbech, Ely, Cambridge and Huntingdon, so good communication and teamwork skills are vital.
You must possess excellent communication and people skills as some patients may present with complex needs or have a language barrier.
This is an extremely busy service offering a wide range of treatments to a diverse group of people. We fundamentally offer urgent care triage/treatment to those in need, but our clinics include Additional Needs Dentistry and Minor Oral Surgery; thus, good time management skills are imperative.
This is either a full-time role or two part-time roles.
Additional working pattern: Monday - Friday. Clinic open 12 hours per day. Shift pattern to be confirmed.
Duties of the Receptionist:
Maintain a professional and organised approach when greeting and attending to patients and visitors. Answer telephone calls including the emergency line and book appointments across five clinics. Produce and maintain patient files in a timely manner with attention to detail. Book and reschedule diaries often at short notice. Undertake all administrative tasks in a timely and accurate manner. Cancel and reschedule clinics often at short notice.
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high-quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply, and our promise to you is a culture which prioritises staff engagement and development.
For further details / informal visits contact: Name: Hazel Byatt Job title: Administration Manager Email address: hazel.byatt@nhs.net
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