Client:
Frasers Group Location:
Maidstone, United Kingdom Job Category:
Retail EU work permit required:
Yes Job Reference:
127aea6de899 Job Views:
61 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
Company Description FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. Finding the fearless. To stay ambitious, we are looking for a driven
Floor Manager
to join the team at our brand new store in Maidstone. Job Description As a Floor Manager , you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world-class client experience. You will coach and develop your team, ensure brand standards are delivered, and ensure all operational tasks are completed. This role offers eligibility for basic and enhanced commission on sales, a retail incentive scheme, and a generous employee product discount. You will receive ongoing training, coaching, and support with many opportunities to progress. The Responsibilities: Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty. Confidently demonstrate/apply products to customers while making recommendations to achieve sales and targets. Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs. Be passionate about the industry and trends. Self-driven to develop and maintain your own product knowledge of all beauty products using brand and store product information, education materials, and attending training as required. Proactively engage with clients to develop customer loyalty. Contact clients with information on new ranges, products, and in-store events. Own the planning and delivery of in-store events in conjunction with the store and brands. Maintain high standards of visual presentation in stores by ensuring drawers and counter displays are kept clean and tidy. Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times. Support with stock counts and other operational duties. Be a Brand Expert through positive promotion of product and company image at all times. Lead by example to support and coach the Beauty Ambassadors. Support the store management team. Develop strong relationships with brand representatives. Perform as a team player, participating in all activities to contribute to the store objectives. Ensure compliance with all policies and procedures. Champion our company culture and values. Qualifications: An opportunity like this is for the fearless. The potential is massive, the experience unrivaled. To make the most of it, you need to live and breathe our principles - you will: Think without limits and take the team with you. Own it and back it. Not hesitate and act with purpose. Be commercial and customer-focused. The Person: All applicants must be able to demonstrate the ability to provide inspirational, authentic, and personalized customer service. Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment. Candidate Profile: Demonstrates a high level of personal energy. Confident, assertive, and personable. Positive and enthusiastic with a can-do attitude. Self-driven to upskill and learn. Resilient and resourceful. A natural coach and leader. Additional Information: The Rewards: Basic salary £28,506 per annum 28 days holiday a year inclusive of bank holidays. 20% Staff Discount across all Frasers Group Stores. Weekly/Monthly & Quarterly Commercial Bonuses. Commission led bonuses across a wide range of products. Long Service awards. Cycle to work scheme. Discounted Gym membership. Fantastic progression and development opportunities.
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