here . Job Description As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and, along with your team, deliver a Customer First Experience. Key Responsibilities: Lead with a vision to secure the best experience for all colleagues and customers. Evaluate your team's performance, provide regular feedback, and support succession through their development and training. Analyse and follow up on Sales & Profit KPI's for your department. Ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees' and customers' safety. Qualifications We are looking for people who have: Management experience in a customer-facing environment. Previous experience of leading and managing teams. A passion for profitability and people. A Customer-first mindset. Additional Information This is a permanent position offering 39 hours per week. Availability 7 days fully flexible, weekends included. This position is based in the H&M Hereford store. While the closing date for this position is 31/1/25, the H&M Group reserves the right to remove the posting earlier where a high volume of applications has been received. We encourage qualified applicants to apply promptly. Benefits We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. Inclusion & Diversity At H&M Group, we're determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that can trigger unintentional biases.
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