Department Manager – Sutton Coldfield

Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience. Key responsibilities: You lead with a vision to secure the best experience for all our colleagues and customers. You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. You analyse and follow up on Sales & Profit KPI's for your department. You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety. We are looking for people who have: Management experience in a customer-facing environment. Previous experience of leading and managing teams. A passion for profitability and people. This is a permanent position offering 39 hours per week. Availability 7 days fully flexible, weekends included. This position is based in the H&M Sutton Coldfield store. While the closing date for this position is 14/2/25, the H&M Group reserves the right to remove the posting earlier where a high volume of applications has been received. We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. Inclusion & Diversity H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Location

Gracechurch Shopping Centre, Birmingham, United Kingdom

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