Deployment Engineer

·
Full time
Location: Reigate
·
Job offered by: Gerrard White
·
Category: IT & Technology
Deployment Engineer

Contract Duration:

3 month contract

Location:

Full time in Reigate, Surrey (On-site 5 days per week)

Compensation:

Outside IR35 - £200 - £320 Per Day DOE

Purpose of the Role:

Are you passionate about technology and delivering exceptional support? We are looking for a Deployment Engineer to join our client's team and play a vital role in ensuring the efficient preparation, allocation, and management of our client's devices for employees. Supporting both on-site and remote users, you will oversee the life cycle of hardware assets, maintain accurate records, and provide top-notch assistance during the device transition process. Your Responsibilities Will Include: On-Site Device Preparation & Allocation: Unbox and prepare new laptops for distribution, ensuring all devices are correctly asset-tagged and ready for allocation. Verify hardware specifications and accessories to meet program requirements. Old Device Collection & Data Wiping: Manage the collection of old devices from employees, ensuring proper tracking and retrieval. Coordinate secure data wiping and removal of old devices in compliance with company policies and asset management systems. Asset Management System Updates: Maintain accurate and up-to-date records in asset management systems for both new and returned devices. Ensure devices are reassigned or removed from management systems to facilitate proper life cycle tracking. Remote User Logistics & Courier Coordination: Facilitate the packaging and shipping of new laptops for remote employees, ensuring timely retrieval of old devices. Collaborate with courier services to manage deliveries and returns effectively. User Liaison & Support: Act as the main point of contact for employees regarding hardware allocation, addressing questions, and troubleshooting issues. Provide guidance on setup and assist with user-specific concerns related to new devices. Role Requirements: Proven experience in IT Asset Management/ Hardware Support/ Deployment Engineer roles. Demonstrated Intune experience. Experience with secure data wiping procedures and compliance standards. Ability to manage logistics and coordinate with courier services. Key communication skills to liaise with multiple stakeholders across teams. Experience within Agile and ITSM environments is advantageous. GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers.

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