Maidstone & Tunbridge Wells NHS Trust is looking to recruit an ambitious and driven individual to the role of Deputy Chief Operating Officer. This is an exciting opportunity for a highly skilled individual to join the Trust and help improve the services we provide to our patients.
Reporting to the Chief Operating Officer, the post holder will provide leadership of Trust operations on a daily basis working closely with the divisional triumvirate teams and executives.
Key Responsibilities:
Lead on delivery of the Trust’s core performance and quality standards related to ED, cancer, diagnostics, and elective care. Lead key strategic changes to how MTW delivers care in partnership with Divisional Teams in areas such as outpatient transformation, diagnostic delivery, and patient flow. Management of the Chief Operating Officer’s business plan ensuring delivery against key objectives for the department and liaising with other Directors and leads within the COO Directorate. Lead operational management from a corporate perspective, acting as a mediator and decision-maker on trust wide issues with cross-divisional implications, and ensuring timely and effective resolution of cross-Divisional issues. Work with the Chief Operating Officer and other executives to lead key programmes of strategic change to realise the Trust’s priority objectives. Support the Director of Operations for Cancer and Outpatients to lead the outpatient transformation programme, including improving key performance indicators by maximizing the use of outpatient space and developing virtual outpatient pathways. Deputise for the Chief Operating Officer and share responsibility for leading the Trust’s Divisional teams in the absence of the COO. Participate in the Executive On call rota, supporting the senior managers in delivering effective services out of hours. Work together with the existing Deputy COO to lead on patient flow from arrival in ED to discharge. Lead a programme of change across the Trust linked to organisational priorities reporting on these to the Trust Management Board. Lead for the Trust on external reporting, ensuring that the Trust meets all the national requirements made by NHSI/E. Regularly review all corporate risks identified via the Trust’s Risk Management Framework that are the responsibility of the Chief Operating Officer.
Joining us includes a comprehensive benefits package: At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff). Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits. Blue Light card eligibility. And more, additional benefits can be found in the benefits documents below.
The Deputy COO will lead improvement in these areas through engaging with clinical teams and implementing service changes and improvement underpinned by clear trajectories. A specific focus will be on improving performance against the 18-week referral to treatment national standard as part of the recovery plan and improving key performance indicators for outpatients and diagnostics.
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