We are recruiting for an enthusiastic Deputy Clinic Manager to join our management team. The primary function of this role is to manage the site's administration team and all day to day activities associated with it. This includes, but is not limited to diary management, billing, handling referrals, customer service including handling complaints, managing waiting lists, responding to internal and external communication, chasing debts, and petty cash. You will also look after the staff appraisals. Reporting to the Wellbeing Centre Manager, the Deputy Manager will also be expected to support and provide cover for the Centre Manager where required.
Responsibilities:
Manage the administration team and daily operations. Handle diary management, billing, and referrals. Provide excellent customer service, including managing complaints. Manage waiting lists and internal/external communications. Oversee staff appraisals. Minimum Requirements:
Experience in a Senior Admin or Management role. Good knowledge of the different elements of running the site (budgets/recruitment, etc.). Excellent communication and interpersonal skills. Competent use and knowledge of IT systems database and accurate keyboard skills. Extended knowledge of Microsoft packages is vital for auditing and reports. Previous administration experience is essential - in healthcare or similar preferred. Attention to detail is essential.
Priory Wellbeing Centre Oxford is located right in the heart of Oxford's city centre, offering easy access to exceptional outpatient treatment for a range of mental health conditions, including depression, anxiety, stress, eating disorders, and addictions. We provide a dedicated young people's service, with flexible evening and weekend appointments available. As one of the UK's leading providers of behavioural care and specialist support services, Priory promises a challenging and fulfilling career with the support of a world-class organisation willing to invest in your development.
Our Wellbeing Centre is open 08:00 to 20:30 hours, predominantly Monday to Friday, therefore there will be some flexibility in terms of working hours. We will offer you a salary of £28,000 as well as access to all Priory Benefits including discounts, 25 days annual leave plus your Birthday off. You can also access our range of further training and development and can progress in any of our centres or Mental Health Hospitals across the country. You will receive training, support, and guidance to enable you to feel confident and comfortable in your role. As part of this, you will need to complete some bespoke online and face-to-face training, including first aid, safeguarding, and breakaway training. You will also need to complete an enhanced DBS check.
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Responsibilities:
Manage the administration team and daily operations. Handle diary management, billing, and referrals. Provide excellent customer service, including managing complaints. Manage waiting lists and internal/external communications. Oversee staff appraisals. Minimum Requirements:
Experience in a Senior Admin or Management role. Good knowledge of the different elements of running the site (budgets/recruitment, etc.). Excellent communication and interpersonal skills. Competent use and knowledge of IT systems database and accurate keyboard skills. Extended knowledge of Microsoft packages is vital for auditing and reports. Previous administration experience is essential - in healthcare or similar preferred. Attention to detail is essential.
Priory Wellbeing Centre Oxford is located right in the heart of Oxford's city centre, offering easy access to exceptional outpatient treatment for a range of mental health conditions, including depression, anxiety, stress, eating disorders, and addictions. We provide a dedicated young people's service, with flexible evening and weekend appointments available. As one of the UK's leading providers of behavioural care and specialist support services, Priory promises a challenging and fulfilling career with the support of a world-class organisation willing to invest in your development.
Our Wellbeing Centre is open 08:00 to 20:30 hours, predominantly Monday to Friday, therefore there will be some flexibility in terms of working hours. We will offer you a salary of £28,000 as well as access to all Priory Benefits including discounts, 25 days annual leave plus your Birthday off. You can also access our range of further training and development and can progress in any of our centres or Mental Health Hospitals across the country. You will receive training, support, and guidance to enable you to feel confident and comfortable in your role. As part of this, you will need to complete some bespoke online and face-to-face training, including first aid, safeguarding, and breakaway training. You will also need to complete an enhanced DBS check.
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