Our Deputy Drawing Room Manager is entrusted with the day to day operation of our lounge area, ensuring our guests receive the best 5* luxury experience. Though skillfully trained, they never lose sight of their ultimate responsibility, to create lifelong memories for our guests.
What you'll get
Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position, here are just some of the benefits you will receive: Employee Introductory Scheme World-class training and development Complimentary nights with breakfast within Dorchester Collection 50% F&B discount at selected restaurants within Dorchester Collection Uniforms provided or complimentary dry-cleaning What you'll do
A day in the life of our Deputy Drawing Room Manager demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Deputy Drawing Room Manager accomplish would be lengthy but the list below is essential to know. Our Deputy Drawing Room Manager are responsible for the day to day running of the Drawing Room. Manage, lead & motivate the team to enhance performance, achieve business goals, financial budgets and service standards. To develop, implement & monitor appropriate service & performance standards to ensure consistently outstanding guest experience for guests. To manage, monitor & continually improve service & operational systems to enable seamless guest relations & comply with Hotel guidelines. To ensure the menu and environment is consistent with a luxury establishment in order to meet & exceed guest expectations & maximise business growth. To provide effective day-to day communication with guests, colleagues & teams. The items shared are essential. However, to ensure consistency, our Deputy Drawing Room Manager are provided with specifics on how we care for their department and our hotel. What you'll bring
All of our employees are ambassadors of our Vision, Values and culture. Our Deputy Drawing Room Manager do this with all they do. We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection. Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process. In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team. English is the primary language used in our hotel. Our Deputy Drawing Room Manager must feel comfortable communicating in this language. Job Location
United Kingdom Who we are
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience. Diversity and Inclusion
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email careers.dc@dorchestercollection.com so that we can discuss how we can support you through the process. Reference
2024-5326
#J-18808-Ljbffr
Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position, here are just some of the benefits you will receive: Employee Introductory Scheme World-class training and development Complimentary nights with breakfast within Dorchester Collection 50% F&B discount at selected restaurants within Dorchester Collection Uniforms provided or complimentary dry-cleaning What you'll do
A day in the life of our Deputy Drawing Room Manager demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Deputy Drawing Room Manager accomplish would be lengthy but the list below is essential to know. Our Deputy Drawing Room Manager are responsible for the day to day running of the Drawing Room. Manage, lead & motivate the team to enhance performance, achieve business goals, financial budgets and service standards. To develop, implement & monitor appropriate service & performance standards to ensure consistently outstanding guest experience for guests. To manage, monitor & continually improve service & operational systems to enable seamless guest relations & comply with Hotel guidelines. To ensure the menu and environment is consistent with a luxury establishment in order to meet & exceed guest expectations & maximise business growth. To provide effective day-to day communication with guests, colleagues & teams. The items shared are essential. However, to ensure consistency, our Deputy Drawing Room Manager are provided with specifics on how we care for their department and our hotel. What you'll bring
All of our employees are ambassadors of our Vision, Values and culture. Our Deputy Drawing Room Manager do this with all they do. We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection. Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process. In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team. English is the primary language used in our hotel. Our Deputy Drawing Room Manager must feel comfortable communicating in this language. Job Location
United Kingdom Who we are
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience. Diversity and Inclusion
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email careers.dc@dorchestercollection.com so that we can discuss how we can support you through the process. Reference
2024-5326
#J-18808-Ljbffr
