Deputy General Manager

Responsibilities:Achieve exemplary performance in every aspect of running the restaurant.Drive clear structured succession planning.Make critical decisions that impact on the success of the business every day.Ensure that the food costs, labour costs and wastage figures are within company parameters. Drive revenue and create a profitable business.Rota team members for maximum customer service and efficiencyAdhere to company rules, procedures, standards and licensing law at all times (Food Safety, Hygiene, health & safety and HR procedures).Recruit and build a winning team by effective talent management and development of all team members to achieve their maximum potential.Continuously maintain a motivated team, creating a great learning atmosphere and work environment in your restaurant. Ensure effective communication across the whole team.Cascade knowledge, drive training and give feedback in order to identify improvements and areas for development.Aim to exceed the service expectations and inspire the team to go the extra mile and deliver fantastic customer servicePromote brand values through following company’s marketing strategy. Capable to create local marketing strategy to promote the business and maximise sales.Performing any reasonable duties as required from time to time in order to contribute to the achievement of business aims and objectives. Key Behaviours: Solid experience in a capacity of DGMFantastic interpersonal, communication and coaching skillsThrives under pressure in a high turnover food environmentHigh level of enthusiasm and energy to inspire othersHigh personal standards, genuine and attentiveMust be available to work as late as midnight or later if necessaryMust possess the ability to recognise a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedureBe willing to work overtime when needed and assist the workload of othersAmbitious and open for continual developmentHard working and prepared for challenges The right candidate should ideally possess the following qualification/certification: Health and Safety Level 2Food Safety Level 3First AidFire Marshall/WardenPersonal Licence