Deputy General Manager – Billingham Forum
Job Reference: 626
37 hours per week, Salary band 1060, £36,347.70 per annum & benefits package
Are you looking for a new challenge?
We are seeking an ambitious, innovative and talented leisure professional with excellent leadership and management skills, who wishes to develop their career in an exciting, dynamic and forward-thinking company by joining the management team of one of the most important and leading leisure centres in the North East. The successful candidate will be someone who can rise to the challenges of Billingham Forum, Tees Active’s flagship facility, and take ongoing responsibility for overseeing the complex programming, marketing, technical, service and team aspects of the centre’s operations.
THE COMPANY
Tees Active is a charitable leisure trust that invests ‘every single penny’ of profit into providing a variety of exciting and rewarding leisure activities to enable the local community to lead a healthier, happier and more active life. Based in the community our modern facilities, including state-of-the-art fitness clubs, an international standard white-water centre and the North East’s leading Ice Arena, provide the perfect environment for Tees Active to promote physical activity, with the aim of inspiring active lifestyles, improving health and wellbeing and building stronger communities. With over 250 team members, Tees Active are committed to workforce training and personal development and the successful candidate will apply their knowledge, skills, experience and training to play an integral part in the future success of Tees Active. THE LOCATION
Billingham Forum is one of the most iconic leisure destinations in the North East. The facility boasts: 3 swimming pools (with seating for 330 spectators), a state-of-the-art gym, Sauna and Steam Suite, fitness studios, meeting rooms, sports hall, squash courts, Go Climb (a 24-module interactive wall climbing experience) and the second best Ice Arena in the country (with seating for 770 spectators). The centre is also home to various franchise treatment rooms, catering, vending and bar facilities and an ice-skating retail outlet. THE ROLE
This is a key role which will help build upon the continued success of this unique centre, which has over one million visitors per annum. You will be responsible for overseeing the delivery of excellent customer service and the smooth running of the centre’s activities and programme with the centre’s team via effective supervision and leadership. You will work closely with the centre’s General Manager to monitor performance and to seek to identify and maximise commercial opportunities. The role is predominantly Monday to Friday, 9.00am – 5.00pm, but you will be expected to periodically work evenings and weekends under special circumstances and to support special events. We are committed to safeguarding and therefore the Deputy General Manager post is subject to an enhanced DBS check. ABOUT YOU
This varied and challenging role requires pace, energy, resilience and high standards. You will have a proven and successful track record in: Leisure related facilities management Driving and delivering commercial performance Producing innovative, original and creative ideas Experience of developing business opportunities and producing business plans Project management and programme development Promoting and delivering a positive customer experience Initiating and managing change Leading and managing a team You must also have: Positive attitude and the ability to enthuse and motivate a team High levels of self-motivation, interpersonal and communication skills Excellent organisational and influencing skills Excellent IT, literacy and numeracy skills Experience of working with governing bodies and identifying opportunities for new funding streams A valid driving licence and access to a vehicle for work purposes INFORMAL DISCUSSION
For an informal discussion about the post, please contact Anne Restall, General Manager, on (01642) 528575 or Roy Broadbent, Area Operations Manager, on 07917087334. BENEFITS
As part of the Tees Active team, you will gain access to a variety of team benefits that you can enjoy throughout your time with us – it’s one of the ways we show how much we value you and your role within the organisation. Team benefits are split into two areas, MyPERKS and MyHEALTH and include: Free or discounted activities for you to keep active with Tees Active* Discount on various Tees Active activities for your immediate family to enjoy Discount with local businesses and services Recruitment referral incentive scheme A range of health and wellbeing services to keep you at your fit and healthy best* Access to exclusive rewards and discounts with over 500 national big brand retailers* Learning & development to support career development Competitive Pension scheme The above benefits vary depending on whether you are applying for a contracted or casual role. TO APPLY
To be part of this successful organisation, please download an application via
www.teesactive.co.uk/career-opportunities/
or request an application pack from
recruitment@teesactive.co.uk . Closing date: Noon, 20th January 2025 Shortlisting date: 21st January 2025 Interview date: 3rd February 2025 Completed applications should be returned to
recruitment@teesactive.co.uk
or by post to: HR Team, Redheugh House, 3rd Floor, Thornaby Place, Thornaby, Stockton-on-Tees, TS17 6SG. C.V.s will not be considered. Please quote Job Reference 626 on your application form. If we have not contacted you within 6 weeks of the closing date, we would thank you for your interest in the vacancy but on this occasion your application will not be progressed.
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Tees Active is a charitable leisure trust that invests ‘every single penny’ of profit into providing a variety of exciting and rewarding leisure activities to enable the local community to lead a healthier, happier and more active life. Based in the community our modern facilities, including state-of-the-art fitness clubs, an international standard white-water centre and the North East’s leading Ice Arena, provide the perfect environment for Tees Active to promote physical activity, with the aim of inspiring active lifestyles, improving health and wellbeing and building stronger communities. With over 250 team members, Tees Active are committed to workforce training and personal development and the successful candidate will apply their knowledge, skills, experience and training to play an integral part in the future success of Tees Active. THE LOCATION
Billingham Forum is one of the most iconic leisure destinations in the North East. The facility boasts: 3 swimming pools (with seating for 330 spectators), a state-of-the-art gym, Sauna and Steam Suite, fitness studios, meeting rooms, sports hall, squash courts, Go Climb (a 24-module interactive wall climbing experience) and the second best Ice Arena in the country (with seating for 770 spectators). The centre is also home to various franchise treatment rooms, catering, vending and bar facilities and an ice-skating retail outlet. THE ROLE
This is a key role which will help build upon the continued success of this unique centre, which has over one million visitors per annum. You will be responsible for overseeing the delivery of excellent customer service and the smooth running of the centre’s activities and programme with the centre’s team via effective supervision and leadership. You will work closely with the centre’s General Manager to monitor performance and to seek to identify and maximise commercial opportunities. The role is predominantly Monday to Friday, 9.00am – 5.00pm, but you will be expected to periodically work evenings and weekends under special circumstances and to support special events. We are committed to safeguarding and therefore the Deputy General Manager post is subject to an enhanced DBS check. ABOUT YOU
This varied and challenging role requires pace, energy, resilience and high standards. You will have a proven and successful track record in: Leisure related facilities management Driving and delivering commercial performance Producing innovative, original and creative ideas Experience of developing business opportunities and producing business plans Project management and programme development Promoting and delivering a positive customer experience Initiating and managing change Leading and managing a team You must also have: Positive attitude and the ability to enthuse and motivate a team High levels of self-motivation, interpersonal and communication skills Excellent organisational and influencing skills Excellent IT, literacy and numeracy skills Experience of working with governing bodies and identifying opportunities for new funding streams A valid driving licence and access to a vehicle for work purposes INFORMAL DISCUSSION
For an informal discussion about the post, please contact Anne Restall, General Manager, on (01642) 528575 or Roy Broadbent, Area Operations Manager, on 07917087334. BENEFITS
As part of the Tees Active team, you will gain access to a variety of team benefits that you can enjoy throughout your time with us – it’s one of the ways we show how much we value you and your role within the organisation. Team benefits are split into two areas, MyPERKS and MyHEALTH and include: Free or discounted activities for you to keep active with Tees Active* Discount on various Tees Active activities for your immediate family to enjoy Discount with local businesses and services Recruitment referral incentive scheme A range of health and wellbeing services to keep you at your fit and healthy best* Access to exclusive rewards and discounts with over 500 national big brand retailers* Learning & development to support career development Competitive Pension scheme The above benefits vary depending on whether you are applying for a contracted or casual role. TO APPLY
To be part of this successful organisation, please download an application via
www.teesactive.co.uk/career-opportunities/
or request an application pack from
recruitment@teesactive.co.uk . Closing date: Noon, 20th January 2025 Shortlisting date: 21st January 2025 Interview date: 3rd February 2025 Completed applications should be returned to
recruitment@teesactive.co.uk
or by post to: HR Team, Redheugh House, 3rd Floor, Thornaby Place, Thornaby, Stockton-on-Tees, TS17 6SG. C.V.s will not be considered. Please quote Job Reference 626 on your application form. If we have not contacted you within 6 weeks of the closing date, we would thank you for your interest in the vacancy but on this occasion your application will not be progressed.
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