Deputy Pathology Support Manager
Department: Pathology - Blood Science (Pathology Support)
Full-Time, Band 6 £37,338 - £44,962 per annum
Hours: 37.5 per week, all MKUH roles will be considered for flexible working
We are seeking someone to take a leading role in our Pathology Support Unit. You will support the Department Manager to ensure that the Pathology Reception area is a functional interface between service users and the laboratory, assist in the development of a fully integrated pathology reception service, support the organisation and training of a team of dedicated Health Science Assistants and Phlebotomy staff, and the test referral processes performed by the team. You will also support the Manager to ensure the service delivered is responsive to clinical requirements, operates within budgetary constraints, and perform monitoring of all activity.
Interview date: 17 February 2025
We are unable to provide sponsorship for this role
Main duties of the job
This role requires the holder to support the Manager for the Pathology Support Unit (PSU) including assistance in managing the staff and processes within it. The post holder will support the manager to make the pathology reception area a functional interface between the users and laboratory. The post involves participation in and organisation of training and supervision of staff. The post holder will assist in the management of change in the ways that the sample reception service is provided to improve that service, including creating a single cohesive unit.
PSU also manages the referral process of all Blood Science specimens requiring specialised analysis, assists in monitoring reference supplier performance and management of the receipt of those results facilitating post-analytical activity for referred investigations.
PSU is also responsible for the pathology facilitated phlebotomy service to Acute Trust clinical locations.
The Pathology Deputy Support Manager is not responsible for delivery of this service but will act under direction of the manager to ensure it is responsive to clinical requirements within budgetary constraints, monitor phlebotomy activity and staff performance, assist in the production of reports providing assurance of service delivery and that lead to service improvement.
About us
MKUH staff scored highest for 'I look forward to coming to work' (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trust's values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including: Free on-site parking Free tea and coffee Great flexible working opportunities Discounted gym membership Lease car scheme Generous annual leave and pension scheme On-site nursery (chargeable) Extensive staff health and well-being programme
Job description
Job responsibilities
Provide professional advice and expertise within the scope of service of the Pathology Support Unit. Take a leading role (but not be responsible for) in the education and training of staff ensuring all staff are both trained and competent for the tasks they are required to perform. Take a leading role (but not be responsible for) in the maintenance/monitoring of relevant statutory and Trust Health & Safety requirements. Implement further measures as required to enhance and improve the working environment in the department. Take a leading role (but not be responsible for) in the maintenance and development of IT systems required for delivery of the Pathology Support Unit.
Please refer to the Job Description for further details
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We promote an inclusive workforce and encourage applications from applicants from all backgrounds.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person Specification
Qualifications and knowledge
Essential
Educated to A, AS or NVQ level 3 (or equivalent) and certified. IBMS Certificate of Achievement (or equivalent). Fire Safety, Health & Safety (statutory requirements), Infection Prevention & control, Information Governance (including GDPR), Safeguarding Adults & Children, Equality and Diversity. ISO 15189 Standards for Medical Laboratories. IBMS Standards & Codes of Practice. Phlebotomy Process. Microsoft Office applications. Laboratory Information Systems, Quality Management systems/tools and NPEX. NHS EPR, ESR & Risk/Incident Management Systems.
Desirable
Management Qualification. Mental Health knowledge/awareness.
Experience
Essential
Experience of a range of routine and non-routine healthcare science activities acquired through training to degree or equivalent level of knowledge. Investigating/Managing complaints and/or incidents. Self-Inspection in an auditor role at a standard required by Medical Laboratory accreditation. Line Management including team leading, absence management, Annual Joint Review & PDRs, staff rostering. Managing Suppliers. Training & Competency assessment of staff. Risk management, Risk/COSHH assessment. Equipment maintenance & record keeping. Managing/monitoring supplier performance. LIMS, EPR/NPEX order comms system development. QMS tool (i.e. QPULSE) document, Incident, Asset and Training management.
Desirable
Managing Change.
Skills
Essential
Organisational - manage competing priorities. Keyboard/VDU skills. Team leading & co-ordinating. Accuracy & attention to detail. Methodical task approach. Problem solving & troubleshooting. Maintenance of concentration whilst managing competing priorities. Dexterous and good hand/eye coordination.
Personal and people development
Essential
Sickness absence management. Performance/capability management. AJR/PDR.
Communication
Essential
Good verbal & written communication in English. Report and SOP writing. Presenting skills. Customer service skills. Effective meeting Chair.
Specific requirements
Essential
Able to perform the duties of the post with reasonable aids and adaptations. Able to support 24/7 laboratory service during unsocial hours if required. Able to work 12-hour shifts if required. Able to work both within a team and as an individual.
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
General Pathology (Dept)
Milton Keynes
MK6 5LD
Any attachments will be accessible after you click to apply. #J-18808-Ljbffr
Department: Pathology - Blood Science (Pathology Support)
Full-Time, Band 6 £37,338 - £44,962 per annum
Hours: 37.5 per week, all MKUH roles will be considered for flexible working
We are seeking someone to take a leading role in our Pathology Support Unit. You will support the Department Manager to ensure that the Pathology Reception area is a functional interface between service users and the laboratory, assist in the development of a fully integrated pathology reception service, support the organisation and training of a team of dedicated Health Science Assistants and Phlebotomy staff, and the test referral processes performed by the team. You will also support the Manager to ensure the service delivered is responsive to clinical requirements, operates within budgetary constraints, and perform monitoring of all activity.
Interview date: 17 February 2025
We are unable to provide sponsorship for this role
Main duties of the job
This role requires the holder to support the Manager for the Pathology Support Unit (PSU) including assistance in managing the staff and processes within it. The post holder will support the manager to make the pathology reception area a functional interface between the users and laboratory. The post involves participation in and organisation of training and supervision of staff. The post holder will assist in the management of change in the ways that the sample reception service is provided to improve that service, including creating a single cohesive unit.
PSU also manages the referral process of all Blood Science specimens requiring specialised analysis, assists in monitoring reference supplier performance and management of the receipt of those results facilitating post-analytical activity for referred investigations.
PSU is also responsible for the pathology facilitated phlebotomy service to Acute Trust clinical locations.
The Pathology Deputy Support Manager is not responsible for delivery of this service but will act under direction of the manager to ensure it is responsive to clinical requirements within budgetary constraints, monitor phlebotomy activity and staff performance, assist in the production of reports providing assurance of service delivery and that lead to service improvement.
About us
MKUH staff scored highest for 'I look forward to coming to work' (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trust's values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including: Free on-site parking Free tea and coffee Great flexible working opportunities Discounted gym membership Lease car scheme Generous annual leave and pension scheme On-site nursery (chargeable) Extensive staff health and well-being programme
Job description
Job responsibilities
Provide professional advice and expertise within the scope of service of the Pathology Support Unit. Take a leading role (but not be responsible for) in the education and training of staff ensuring all staff are both trained and competent for the tasks they are required to perform. Take a leading role (but not be responsible for) in the maintenance/monitoring of relevant statutory and Trust Health & Safety requirements. Implement further measures as required to enhance and improve the working environment in the department. Take a leading role (but not be responsible for) in the maintenance and development of IT systems required for delivery of the Pathology Support Unit.
Please refer to the Job Description for further details
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We promote an inclusive workforce and encourage applications from applicants from all backgrounds.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person Specification
Qualifications and knowledge
Essential
Educated to A, AS or NVQ level 3 (or equivalent) and certified. IBMS Certificate of Achievement (or equivalent). Fire Safety, Health & Safety (statutory requirements), Infection Prevention & control, Information Governance (including GDPR), Safeguarding Adults & Children, Equality and Diversity. ISO 15189 Standards for Medical Laboratories. IBMS Standards & Codes of Practice. Phlebotomy Process. Microsoft Office applications. Laboratory Information Systems, Quality Management systems/tools and NPEX. NHS EPR, ESR & Risk/Incident Management Systems.
Desirable
Management Qualification. Mental Health knowledge/awareness.
Experience
Essential
Experience of a range of routine and non-routine healthcare science activities acquired through training to degree or equivalent level of knowledge. Investigating/Managing complaints and/or incidents. Self-Inspection in an auditor role at a standard required by Medical Laboratory accreditation. Line Management including team leading, absence management, Annual Joint Review & PDRs, staff rostering. Managing Suppliers. Training & Competency assessment of staff. Risk management, Risk/COSHH assessment. Equipment maintenance & record keeping. Managing/monitoring supplier performance. LIMS, EPR/NPEX order comms system development. QMS tool (i.e. QPULSE) document, Incident, Asset and Training management.
Desirable
Managing Change.
Skills
Essential
Organisational - manage competing priorities. Keyboard/VDU skills. Team leading & co-ordinating. Accuracy & attention to detail. Methodical task approach. Problem solving & troubleshooting. Maintenance of concentration whilst managing competing priorities. Dexterous and good hand/eye coordination.
Personal and people development
Essential
Sickness absence management. Performance/capability management. AJR/PDR.
Communication
Essential
Good verbal & written communication in English. Report and SOP writing. Presenting skills. Customer service skills. Effective meeting Chair.
Specific requirements
Essential
Able to perform the duties of the post with reasonable aids and adaptations. Able to support 24/7 laboratory service during unsocial hours if required. Able to work 12-hour shifts if required. Able to work both within a team and as an individual.
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
General Pathology (Dept)
Milton Keynes
MK6 5LD
Any attachments will be accessible after you click to apply. #J-18808-Ljbffr
