Main area Admin Grade NHS AfC: Band 6 Contract Permanent Hours
Full time
Flexible working
37.5 hours per week (Successful candidate needs to be on site 80% of the working week)
Job ref 389-25-6944961
Employer: Bradford Teaching Hospitals NHS Foundation Trust
Employer type: NHS
Site: BTHFT
Town: BRADFORD
Salary: £37,338 - £44,962 per annum
Salary period: Yearly
Closing: 10/02/2025 23:59
Deputy Service Manager - Specialist Medicine
NHS AfC: Band 6
Job overview
Closing Date: 07/02/25 (this may change dependent on response) Shortlisting to take place after closing date: commencing 10/02/25 Interview expected following shortlisting: commencing
17.02.25 The role will work with the Clinical Service Unit operational team, helping to manage various medical services and will be responsible for the day-to-day coordination and efficient running of operations as well as supporting the delivery of key performance targets. You will be joining a dynamic, friendly, and effective operational management team; committed to delivering high-quality care to patients, improving our services, and supporting and developing staff. Main duties of the job
The post holder provides management support to the CSU alongside the existing Service Managers and line manages the current structure of Admin and Secretarial Team Managers. They will have responsibility for the operational management and delivery of administrative functions within the specified services (including referral management, appointment booking, procedure scheduling, and waiting times for outpatient and inpatient). They will manage the performance of administrative and clerical staff and ensure that services are delivered within budget to agreed quality standards and in accordance with agreed activity levels in line with the Elective Treatment Access Policy. The post holder will be responsible for the management of all Standard Operating Procedures (SOPs), national and Trust targets within their area of responsibility. Working for our organisation
At Bradford Teaching Hospitals, we’re passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We’re keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients. Detailed job description and main responsibilities
Please see attached for the job description document for this post for further details regarding the main responsibilities of the role. Person specification
Experience
Experience of leading and managing a team to deliver an exceptional service within a complex environment. Demonstrable experience of operational management in a multi-professional environment. People management experience including appraisal and objective setting, recruitment and retention, disciplinary and performance processes, training and development, and attendance management. Experience of working in a complex, externally regulated, politically sensitive public sector organization. Experience of delivering sustained service improvement across organizational boundaries using a range of service improvement and project management techniques. Experience of involving service users in service planning, redesign, and in responding to complaints. Previous experience in the management of patient pathways. Budgetary management experience. Understanding and experience of information analysis essential for communicating business, finance, and workforce plans. Skills
Negotiation, influencing, and diplomacy skills with an ability to adapt behaviors to situations to get the best from internal team members and the wider organizational team. Effective leadership skills and a team player with the ability to work flexibly in a diverse and highly demanding organization. The ability to work under pressure. Ability to demonstrate a fair, honest, and consistent approach. The ability to self-manage and demonstrate resilience. Analytical skills, literacy, and numeracy. Ability to analyze information, data, and formulate reports. Excellent written and verbal communication skills in a complex environment with the ability to present complex issues in a simple way that is easy to understand. Able to demonstrate an approach to working in partnership through effective communication and consultation skills. People management skills and the ability to manage cross-site teams. Demonstrate the ability to manage clinical and business risks and develop action plans to improve performance. Presentation skills using a variety of options and software packages. Ability to build extensive and productive working relationships with colleagues across Divisions which support the delivery of the service. Change management skills including service reconfiguration. Knowledge
Excellent knowledge of the NHS Constitution, Patient Access Policies, and Legislation. Comprehensive knowledge of the NHS national and Trust’s targets and priorities. In-depth knowledge and understanding of the needs of the specific patient group. An extensive understanding of the application of HR policies and processes within an NHS environment. Recruitment and Selection, Appraisal, and other relevant HR/People management training. Understanding of Information Governance and Confidentiality. Knowledge of change management processes. Qualifications
Educated to degree level in Leadership and Management or equivalent qualification or equivalent experience. Evidence of continuing professional development. Willingness to undertake training and development as identified through the PDP process. Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
#J-18808-Ljbffr
NHS AfC: Band 6
Job overview
Closing Date: 07/02/25 (this may change dependent on response) Shortlisting to take place after closing date: commencing 10/02/25 Interview expected following shortlisting: commencing
17.02.25 The role will work with the Clinical Service Unit operational team, helping to manage various medical services and will be responsible for the day-to-day coordination and efficient running of operations as well as supporting the delivery of key performance targets. You will be joining a dynamic, friendly, and effective operational management team; committed to delivering high-quality care to patients, improving our services, and supporting and developing staff. Main duties of the job
The post holder provides management support to the CSU alongside the existing Service Managers and line manages the current structure of Admin and Secretarial Team Managers. They will have responsibility for the operational management and delivery of administrative functions within the specified services (including referral management, appointment booking, procedure scheduling, and waiting times for outpatient and inpatient). They will manage the performance of administrative and clerical staff and ensure that services are delivered within budget to agreed quality standards and in accordance with agreed activity levels in line with the Elective Treatment Access Policy. The post holder will be responsible for the management of all Standard Operating Procedures (SOPs), national and Trust targets within their area of responsibility. Working for our organisation
At Bradford Teaching Hospitals, we’re passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We’re keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients. Detailed job description and main responsibilities
Please see attached for the job description document for this post for further details regarding the main responsibilities of the role. Person specification
Experience
Experience of leading and managing a team to deliver an exceptional service within a complex environment. Demonstrable experience of operational management in a multi-professional environment. People management experience including appraisal and objective setting, recruitment and retention, disciplinary and performance processes, training and development, and attendance management. Experience of working in a complex, externally regulated, politically sensitive public sector organization. Experience of delivering sustained service improvement across organizational boundaries using a range of service improvement and project management techniques. Experience of involving service users in service planning, redesign, and in responding to complaints. Previous experience in the management of patient pathways. Budgetary management experience. Understanding and experience of information analysis essential for communicating business, finance, and workforce plans. Skills
Negotiation, influencing, and diplomacy skills with an ability to adapt behaviors to situations to get the best from internal team members and the wider organizational team. Effective leadership skills and a team player with the ability to work flexibly in a diverse and highly demanding organization. The ability to work under pressure. Ability to demonstrate a fair, honest, and consistent approach. The ability to self-manage and demonstrate resilience. Analytical skills, literacy, and numeracy. Ability to analyze information, data, and formulate reports. Excellent written and verbal communication skills in a complex environment with the ability to present complex issues in a simple way that is easy to understand. Able to demonstrate an approach to working in partnership through effective communication and consultation skills. People management skills and the ability to manage cross-site teams. Demonstrate the ability to manage clinical and business risks and develop action plans to improve performance. Presentation skills using a variety of options and software packages. Ability to build extensive and productive working relationships with colleagues across Divisions which support the delivery of the service. Change management skills including service reconfiguration. Knowledge
Excellent knowledge of the NHS Constitution, Patient Access Policies, and Legislation. Comprehensive knowledge of the NHS national and Trust’s targets and priorities. In-depth knowledge and understanding of the needs of the specific patient group. An extensive understanding of the application of HR policies and processes within an NHS environment. Recruitment and Selection, Appraisal, and other relevant HR/People management training. Understanding of Information Governance and Confidentiality. Knowledge of change management processes. Qualifications
Educated to degree level in Leadership and Management or equivalent qualification or equivalent experience. Evidence of continuing professional development. Willingness to undertake training and development as identified through the PDP process. Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
#J-18808-Ljbffr
