Royal Papworth Hospital NHS Foundation Trust
The Estates and Facilities Department is at the heart of keeping our hospital running smoothly, ensuring our clinical colleagues can focus on delivering exceptional care. We are seeking a proactive and enthusiastic Deputy Soft FM Manager to join our dedicated team. In this key role, you'll be leading and overseeing a range of vital services, ensuring the consistent delivery of top-quality soft facilities management. You'll play a critical part in identifying and implementing improvements that keep our hospital environment safe, clean, and welcoming for patients and staff alike. Why Join Us?
This is more than just a job -- it's a chance to make a real difference in how our hospital operates. You'll be joining a dynamic and supportive team, with opportunities to develop your skills and take on exciting challenges. Your work will directly impact the hospital's daily functioning, contributing to an environment where exceptional care thrives. Main Duties of the Job
What You'll Do: Oversee essential services such as security, cleaning, laundry, pest control, portering, patient catering, and more. Collaborate with PFI contractors to ensure service excellence. Monitor and audit the performance of key service providers while building and maintaining strong partnerships. Enhance our Security provision and Waste Management, streamlining and refining other areas in the long term. Key Responsibilities
Step in for the Soft FM Manager when needed, managing a full portfolio of soft services. Take charge of patient catering, linen, and uniform services, while being the point of contact for security matters. Develop training programs for NHS staff in conflict resolution and de-escalation. Collaborate with the Environmental Manager to ensure efficient, compliant waste disposal. Oversee recruitment, training, safety, and welfare of function staff. Maintain high standards with outsourced services, auditing performance, and ensuring compliance. Participate in review meetings, working groups, and committees to ensure a seamless, efficient environment. About Us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. Job Responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values: Compassion, Excellence, and Collaboration. Person Specification
Qualifications
Level 3 Food hygiene certificate. Knowledge of HTM07/01 (Waste Management) Degree level or equivalent, post graduate knowledge through training, experience. Experience of use of IT packages including Word, Excel and Powerpoint. SIA registered. Knowledge and experience managing Infection, Prevention and Control within an environment. Experience working within a hospital environment. Experience with working with security teams and understanding security protocols. Experience
Demonstrable interpersonal, leadership, and organisational skills. Ability to plan work effectively, manage priorities and work efficiently under pressure. Knowledge of National cleaning standards 2012. Knowledge of National food and Beverage standards 2020. Experience of delivering training sessions via presentation to small and medium groups, both in person and online. Knowledge of pest control legislation. Knowledge and experience of security for patients and staff. Additional Criteria
Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer Name
Royal Papworth Hospital NHS Foundation Trust
#J-18808-Ljbffr
The Estates and Facilities Department is at the heart of keeping our hospital running smoothly, ensuring our clinical colleagues can focus on delivering exceptional care. We are seeking a proactive and enthusiastic Deputy Soft FM Manager to join our dedicated team. In this key role, you'll be leading and overseeing a range of vital services, ensuring the consistent delivery of top-quality soft facilities management. You'll play a critical part in identifying and implementing improvements that keep our hospital environment safe, clean, and welcoming for patients and staff alike. Why Join Us?
This is more than just a job -- it's a chance to make a real difference in how our hospital operates. You'll be joining a dynamic and supportive team, with opportunities to develop your skills and take on exciting challenges. Your work will directly impact the hospital's daily functioning, contributing to an environment where exceptional care thrives. Main Duties of the Job
What You'll Do: Oversee essential services such as security, cleaning, laundry, pest control, portering, patient catering, and more. Collaborate with PFI contractors to ensure service excellence. Monitor and audit the performance of key service providers while building and maintaining strong partnerships. Enhance our Security provision and Waste Management, streamlining and refining other areas in the long term. Key Responsibilities
Step in for the Soft FM Manager when needed, managing a full portfolio of soft services. Take charge of patient catering, linen, and uniform services, while being the point of contact for security matters. Develop training programs for NHS staff in conflict resolution and de-escalation. Collaborate with the Environmental Manager to ensure efficient, compliant waste disposal. Oversee recruitment, training, safety, and welfare of function staff. Maintain high standards with outsourced services, auditing performance, and ensuring compliance. Participate in review meetings, working groups, and committees to ensure a seamless, efficient environment. About Us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. Job Responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values: Compassion, Excellence, and Collaboration. Person Specification
Qualifications
Level 3 Food hygiene certificate. Knowledge of HTM07/01 (Waste Management) Degree level or equivalent, post graduate knowledge through training, experience. Experience of use of IT packages including Word, Excel and Powerpoint. SIA registered. Knowledge and experience managing Infection, Prevention and Control within an environment. Experience working within a hospital environment. Experience with working with security teams and understanding security protocols. Experience
Demonstrable interpersonal, leadership, and organisational skills. Ability to plan work effectively, manage priorities and work efficiently under pressure. Knowledge of National cleaning standards 2012. Knowledge of National food and Beverage standards 2020. Experience of delivering training sessions via presentation to small and medium groups, both in person and online. Knowledge of pest control legislation. Knowledge and experience of security for patients and staff. Additional Criteria
Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer Name
Royal Papworth Hospital NHS Foundation Trust
#J-18808-Ljbffr
