Deputy Team Leader – Familiar Friends Section

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Full time
Location: Colchester
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Department Animal Care Team Location Colchester Zoo Employment Type Full time Hours Per Week 40 hours per week Salary £30,472 Per Annum If you are interested in applying, send the completed form along with your CV to

Mrs Liz Butcher, Living Collections Manager , by email to vacancies@colchesterzoo.org

Introduction to the Department

An exciting position has arisen for an experienced Deputy Team Leader to join our team and contribute to our mission at Colchester Zoo in a full-time role working within our Familiar Friends department; a mixed taxa section responsible for meerkats, skunks, armadillos, wallabies, rainbow lorikeets, tortoise species, koi carp, invertebrate species, and domestic and companion animals. Role Responsibilities

The candidate will work within the Animal Department to carry out husbandry duties and maintain high standards of welfare for the animal species in their care. As a Deputy Team Leader, the candidate will be required to input ideas for the continual progression and development of animal husbandry, breeding management and enclosure design on the section. Alongside the section’s Team Leader, the job holder will be responsible for mentoring and managing more junior employed staff members; lead keepers, senior keepers, qualified keepers and volunteers; student keepers and work experience students. The job holder will also be responsible for deputising to the Team Leader and leading the section in their absence. The candidate will ensure, and be able to develop, safe working protocols, practices and risk assessments for working in and around the species on the section. The job holder will deliver enclosure encounters and experiences to zoo visitors for a range of species across the section, as well as deliver educational husbandry content to visiting college groups. The candidate will also look to lead internal zoo subcommittees, where appropriate, and be willing to represent, and present, at external conferences on behalf of Colchester Zoo. Main Job Purpose:

Provide excellent husbandry standards and welfare for a range of species Manage employed and voluntary members of the animal section and lead the section in the Team Leader’s absence Produce safe working practices across the animal section Deliver enclosure encounters and experiences to zoo visitors, educational groups and for social media Represent Colchester Zoo in external settings where required Other Key Activities:

Demonstrate commitment to continuous professional development. Perform other duties as reasonably directed by the animal section’s Team Leader and the Animal Management Team (Zoological Director, Curator of Living Collections, Manager of Living Collections and Head Keeper) Role Requirements

Essential

Desirable Husbandry Skills & Experience

7+ years’ experience in a zoological collection

Excellent standard of practical skill in animal husbandry, including training and enrichment

Excellent standard of animal observation skills

Excellent ability to develop animal husbandry, breeding management and enclosure design on the section

Ability to manage the animal section in the absence of the Team Leader, with limited assistance

Ability to drive forward the overall standards of the section to a higher level (excellent competency)

Excellent knowledge of ZIMS

Vast knowledge of zoo licencing and legislation

Excellent skills in handling and restraint of various species

High confidence and ability in dealing with medical issues

Knowledge of water quality parameters and management for a range of species

Experience in operating filtration systems and life support systems

Knowledge of uv requirements for a range of species Team Work & Ability to Follow Instruction

Ability to work in a team and contribute to team goals (excellent competency)

Ability to harness positive relationships with all other team members regardless of level / section (excellent competency)

Ability to follow instruction and carry out tasks at manager’s / senior staff member’s request (excellent competency)

Ability and willingness to sit on additional zoo subgroups and committees Leadership & Mentoring

Ability to mentor and allocate work duties to the animal section’s employed staff members and volunteers (excellent competency)

Ability to lead an internal zoo team e.g. subgroup or committee Health & Safety

Excellent understanding of risk assessments

Ability to ensure safe working practices at Deputy Team Leader level

Ability to manage risk in a zoo environment

Ability to develop safe working protocols

Excellent understanding of zoo emergency procedures Communication & Presentation Skills

Excellent communication and presentation skills to deliver animal encounters and experiences

Excellent communication and presentation skills to deliver education sessions and media Skills & Experience

Computer literate with excellent knowledge of the major Microsoft Office programmes

Excellent written skills, including record keeping

Excellent written skills, including proposals and protocols

Trained in manual handling

Trained in working at height Other

DMZAA or equivalent qualification

Full driving licence

Ability to use own initiative to solve problems (excellent competency)

Hard working and highly-motivated

Excellent punctuality and time keeping

Dependable and trustworthy

Flexible and adaptable

Warm, open-minded and professional

Ability and willingness to represent Colchester Zoo at external conferences

Ability and willingness to present at external conferences and lead internal training at Colchester Zoo

Commitment to employment at Colchester Zoo

Firearms certificate Working Hours

This is a full-time position. An average of 40 hours a week (5 days) which will include regular weekend work and will increase in busy periods. Uniform

Full uniform (including boots) will be provided. Full uniform must be worn at all times. Evaluation

For the first five months of employment, the jobholder will be asked to complete a one month, three month and five month self-assessment. This will gauge their feelings of the job and assess their progress towards meeting targets. Working Environment

Colchester Zoo is a non-smoking environment and smoking is not permitted by members of staff whilst on the premises. Colchester Zoo is an equal opportunities employer. You may be required to work off site on animal transfers on occasion. Benefits

FREE Zoo visits* FREE onsite parking Work place pension scheme Staff events Discounts on Animal Adoptions, Zoo Passes and Animal Experiences* Discounts in the Outpost Gift Shop* Discounts in food outlets 28 days annual leave (incl. Bank Holidays) Competitive hourly rate Uniform provided Regular training Benefits dependent on probation period.

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