The post holder will:
Assist the Design and Print Manager with print management, using MID databases and updating and development of artwork, proofing and sign-off sometimes to tight deadlines. Assist the Print and Design Manager with the operational management of the MID Poster Bureau service, ensuring timely production and delivery of scientific posters, interpreting clinician's requirements, and communicating information to meet customer's deadlines. Utilise multiple management information systems for raising orders and tracking workflow. Consult with clients to discuss and identify their printing needs, promoting the Trusts strategy for the management of clinical documents and contribute to evolving current and future printing procedures and practices in house and externally.
Ensure a strong customer services focus, performing and projecting a professional image. With a positive 'can do' attitude, the post holder must develop good working relationships with all relevant internal customers and strategic suppliers. Demonstrate their knowledge of print management as well as governance, copyright and consent issues and be aware of procurement policies and ordering process. Ensure close liaison with the Procurement Team regarding ordering and requisitions.
Work directly under the supervision of the Design and Print Manager and expected to discuss and arrange daily workload, accounting for demands and priorities of the department, this will involve frequent interruption and changing priorities. Assist the Design and Print Manager with proof-reading all materials before being sent to print, obtaining author sign-offs in accordance with Department Standard Operating Standards (SOPs) and support checking printers proofs with customers before final print. Assist the Design and Print Manager with the technical operation of networked printers and the management of consumables ensuring these are always in good supply to meet demand. Send documents to the in-house printer when low level print qualities are required, ensuring booklets, leaflets and posters are printed correctly, packaged, and delivered to the customer.
Support the maintenance of the in-house Printers through liaison with support contractors and IT services for network requirements and first line error identification. Support the Design and Print Manager in managing and archiving artwork and DTP files using local and networked back-up solutions. Demonstrate a good working knowledge of the whole of MIDs function and inter-connecting services to advise customers seeking to use MID services.
Management and Leadership
Support the Design and Print Manager with monitoring workload as required and ensuring that Graphic Design and admin staff are aware of projects / commitments with crucial deadlines.
Communication
Communicate with clients to identify their design/print needs e.g., Budget available, document size and desired quantity. Develop key relationships with staff within the Medical Illustration team to help ensure that projects are delivered swiftly and cost effectively. Support and maintain strong print vendor relationships. Support the Design and Print Manager in reaching department goals and objectives. Liaise with technical support teams including external suppliers and internal IT support services.
Identify print issues and escalate to Design and Print manager when necessary.
Financial Management
Support the Design and Print Manager with internal recharging of graphics and printed material. Create and send purchase orders to vendors, monitor the production process until final delivery. Engage with vendors to manage stock levels of key clinical documents in relation to clinical needs.
Information Management
Support the Design and Print Manager with Trust access of clinical documents within and outside of the organisation in accordance with MID SOPs.
Other Duties
Provide cross over cover where appropriate, within Medical Illustration to cover staff leave where duties are of a similar nature. Work within Trust Policies and Medical Illustration's standards and Trust policies including written and verbal contributions to the development of the department's Standard Operating Procedures (SOP). The job description and person specification are an outline of the tasks and responsibilities required of the role and these may be reviewed on an on-going basis in accordance with the changing needs of the department and the organisation.
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Ensure a strong customer services focus, performing and projecting a professional image. With a positive 'can do' attitude, the post holder must develop good working relationships with all relevant internal customers and strategic suppliers. Demonstrate their knowledge of print management as well as governance, copyright and consent issues and be aware of procurement policies and ordering process. Ensure close liaison with the Procurement Team regarding ordering and requisitions.
Work directly under the supervision of the Design and Print Manager and expected to discuss and arrange daily workload, accounting for demands and priorities of the department, this will involve frequent interruption and changing priorities. Assist the Design and Print Manager with proof-reading all materials before being sent to print, obtaining author sign-offs in accordance with Department Standard Operating Standards (SOPs) and support checking printers proofs with customers before final print. Assist the Design and Print Manager with the technical operation of networked printers and the management of consumables ensuring these are always in good supply to meet demand. Send documents to the in-house printer when low level print qualities are required, ensuring booklets, leaflets and posters are printed correctly, packaged, and delivered to the customer.
Support the maintenance of the in-house Printers through liaison with support contractors and IT services for network requirements and first line error identification. Support the Design and Print Manager in managing and archiving artwork and DTP files using local and networked back-up solutions. Demonstrate a good working knowledge of the whole of MIDs function and inter-connecting services to advise customers seeking to use MID services.
Management and Leadership
Support the Design and Print Manager with monitoring workload as required and ensuring that Graphic Design and admin staff are aware of projects / commitments with crucial deadlines.
Communication
Communicate with clients to identify their design/print needs e.g., Budget available, document size and desired quantity. Develop key relationships with staff within the Medical Illustration team to help ensure that projects are delivered swiftly and cost effectively. Support and maintain strong print vendor relationships. Support the Design and Print Manager in reaching department goals and objectives. Liaise with technical support teams including external suppliers and internal IT support services.
Identify print issues and escalate to Design and Print manager when necessary.
Financial Management
Support the Design and Print Manager with internal recharging of graphics and printed material. Create and send purchase orders to vendors, monitor the production process until final delivery. Engage with vendors to manage stock levels of key clinical documents in relation to clinical needs.
Information Management
Support the Design and Print Manager with Trust access of clinical documents within and outside of the organisation in accordance with MID SOPs.
Other Duties
Provide cross over cover where appropriate, within Medical Illustration to cover staff leave where duties are of a similar nature. Work within Trust Policies and Medical Illustration's standards and Trust policies including written and verbal contributions to the development of the department's Standard Operating Procedures (SOP). The job description and person specification are an outline of the tasks and responsibilities required of the role and these may be reviewed on an on-going basis in accordance with the changing needs of the department and the organisation.
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