We are looking for a tenacious
Desk Based Account Manager
to join our team in our Head Office in Ammanford. The role of Desk Based Account Manager is a new position for LBS and is focused on proactive outgoing calls to customers new and existing. Responsibilities
Identify customer needs with ‘real time’ feedback to adapt quickly to meet customer and market challenges. Support our branches and specialist divisions by contacting lapsed/dormant or new customers to promote the full LBS group offer. Analyse internal and external ledger setups and support internal and external colleagues. Track projects. What will I be doing?
Drive new business initiatives to a wide range of customers across multiple brands. Make effective use of time as a resource to achieve objectives through consistent planning. Develop lapsed/dormant/new relationships. Ensure all customers are fully aware of the LBS group offer, selling our ‘one-stop shop’ to all customers. Conduct welcome calls to New Accounts to establish their needs and assess ongoing requirements. Maintain, qualify, and re-qualify accurate records of existing customer contacts and data using a CRM system to maximise opportunities. Use Barbour software to locate and identify potential projects/subcontractors for LBS Account Managers and branches, logging data for regular follow-up through to quote/order success (previous experience with Barbour/Glenigan is helpful, but full training will be given). What are we looking for?
Prior experience of making successful targeted outbound sales calls to warm and cold customers. Follow up leads/projects and ensure they are logged and followed through to completion with all internal stakeholders. Ability to deal with and overcome objections. Adaptability to changing business priorities. Manage and build key internal and external stakeholder relationships. Excellent communication and interpersonal skills with the ability to relate to a broad spectrum of individuals. Ability to work on your own initiative. Attention to detail and organisation. Good knowledge of Excel. Why choose LBS?
Some of the benefits of working for us include a Profit Share Bonus Scheme, an online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training, and career progression opportunities. Hours of work: An average of 38.75 hrs per week Monday to Friday from between 8am and 5pm.
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Desk Based Account Manager
to join our team in our Head Office in Ammanford. The role of Desk Based Account Manager is a new position for LBS and is focused on proactive outgoing calls to customers new and existing. Responsibilities
Identify customer needs with ‘real time’ feedback to adapt quickly to meet customer and market challenges. Support our branches and specialist divisions by contacting lapsed/dormant or new customers to promote the full LBS group offer. Analyse internal and external ledger setups and support internal and external colleagues. Track projects. What will I be doing?
Drive new business initiatives to a wide range of customers across multiple brands. Make effective use of time as a resource to achieve objectives through consistent planning. Develop lapsed/dormant/new relationships. Ensure all customers are fully aware of the LBS group offer, selling our ‘one-stop shop’ to all customers. Conduct welcome calls to New Accounts to establish their needs and assess ongoing requirements. Maintain, qualify, and re-qualify accurate records of existing customer contacts and data using a CRM system to maximise opportunities. Use Barbour software to locate and identify potential projects/subcontractors for LBS Account Managers and branches, logging data for regular follow-up through to quote/order success (previous experience with Barbour/Glenigan is helpful, but full training will be given). What are we looking for?
Prior experience of making successful targeted outbound sales calls to warm and cold customers. Follow up leads/projects and ensure they are logged and followed through to completion with all internal stakeholders. Ability to deal with and overcome objections. Adaptability to changing business priorities. Manage and build key internal and external stakeholder relationships. Excellent communication and interpersonal skills with the ability to relate to a broad spectrum of individuals. Ability to work on your own initiative. Attention to detail and organisation. Good knowledge of Excel. Why choose LBS?
Some of the benefits of working for us include a Profit Share Bonus Scheme, an online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training, and career progression opportunities. Hours of work: An average of 38.75 hrs per week Monday to Friday from between 8am and 5pm.
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