ICT Services is currently hiring for a Field Service Engineer to join our Team in the Derry area.
Applicants must have previous experience in similar environments and meet and exceed the minimum requirements below.
Responsibilities:
Providing hands-on hardware and application installation and support to all non-Production Automation systems, including QA, QC Labs, and Manufacturing Floor qualified and non-qualified systems. Performing instrument attached PC setup, configuration, and qualification for QC Labs, including build qualification, IQ/OQ and 21CFR11 qualification. Working as part of a global EUC team to implement the company’s IT policies. Provide Identity and Access Management services to the company’s site. Configuration and installation of new laptop and desktop computers. Diagnosis and repair of faulty laptops, desktops and peripherals. Co-ordinate with external vendors to ensure troubleshooting, repairs, new installations and Preventative Maintenance tasks completed successfully and as scheduled. Installation and support of Windows Server based local IT systems. Ensuring functionality of meeting rooms, video conferencing systems and digital signage on site. Resolving any other day-to-day queries staff may have.
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Providing hands-on hardware and application installation and support to all non-Production Automation systems, including QA, QC Labs, and Manufacturing Floor qualified and non-qualified systems. Performing instrument attached PC setup, configuration, and qualification for QC Labs, including build qualification, IQ/OQ and 21CFR11 qualification. Working as part of a global EUC team to implement the company’s IT policies. Provide Identity and Access Management services to the company’s site. Configuration and installation of new laptop and desktop computers. Diagnosis and repair of faulty laptops, desktops and peripherals. Co-ordinate with external vendors to ensure troubleshooting, repairs, new installations and Preventative Maintenance tasks completed successfully and as scheduled. Installation and support of Windows Server based local IT systems. Ensuring functionality of meeting rooms, video conferencing systems and digital signage on site. Resolving any other day-to-day queries staff may have.
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