This range is provided by James Adams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Salary: Up to
£45,000 plus bonus, 30 days annual leave (plus bank holidays) + up to 16% pension We're excited to be working with a leading
FTSE 250
organisation in Birmingham and are looking for a
Desktop Support Team Leader
to lead a dynamic team of 4 Desktop Support Analysts. This is a fantastic opportunity to be part of a forward-thinking team and contribute to the success of a growing, tech-driven company. What You’ll Do:
Lead and mentor a team of Desktop Support Analysts, delivering top-tier IT support Manage desktop environments, including Windows 10/11, O365, and Active Directory Oversee hardware and software installations, ensuring smooth onboarding Provide coaching and development to your team to ensure excellent service delivery Maintain clear documentation and manage workflows to support team success What You’ll Need:
Proven experience in
desktop support
and
team leadership Strong technical knowledge of
Microsoft technologies
(Windows 10/11, O365, Active Directory, Intune, SCCM) Ability to troubleshoot and resolve hardware/software issues Excellent communication skills and a service-first mindset Experience managing
mobile device management (MDM)
and understanding
Intune/SCCM ITIL certification or similar Familiarity with additional Microsoft technologies like
Azure AD
or
PowerShell Why This Role?
Work with a
prestigious FTSE 250
organisation Competitive salary and a comprehensive benefits package Opportunities for growth and professional development Be part of a
tech-driven
and
supportive team
culture If you're an experienced
Desktop Support Team Leader
looking for your next challenge,
apply today
and take the next step in your career with us! Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries
Technology, Information and Media and Information Services
#J-18808-Ljbffr
Salary: Up to
£45,000 plus bonus, 30 days annual leave (plus bank holidays) + up to 16% pension We're excited to be working with a leading
FTSE 250
organisation in Birmingham and are looking for a
Desktop Support Team Leader
to lead a dynamic team of 4 Desktop Support Analysts. This is a fantastic opportunity to be part of a forward-thinking team and contribute to the success of a growing, tech-driven company. What You’ll Do:
Lead and mentor a team of Desktop Support Analysts, delivering top-tier IT support Manage desktop environments, including Windows 10/11, O365, and Active Directory Oversee hardware and software installations, ensuring smooth onboarding Provide coaching and development to your team to ensure excellent service delivery Maintain clear documentation and manage workflows to support team success What You’ll Need:
Proven experience in
desktop support
and
team leadership Strong technical knowledge of
Microsoft technologies
(Windows 10/11, O365, Active Directory, Intune, SCCM) Ability to troubleshoot and resolve hardware/software issues Excellent communication skills and a service-first mindset Experience managing
mobile device management (MDM)
and understanding
Intune/SCCM ITIL certification or similar Familiarity with additional Microsoft technologies like
Azure AD
or
PowerShell Why This Role?
Work with a
prestigious FTSE 250
organisation Competitive salary and a comprehensive benefits package Opportunities for growth and professional development Be part of a
tech-driven
and
supportive team
culture If you're an experienced
Desktop Support Team Leader
looking for your next challenge,
apply today
and take the next step in your career with us! Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries
Technology, Information and Media and Information Services
#J-18808-Ljbffr
