Pinpoint Resourcing is working with an exciting membership organisation seeking an experienced Desktop and Systems Support Analyst for their team on a 6-month basis with the potential to become permanent.
Duties:
Provide excellent customer service to all users of the Helpdesk.
Be proactive and professional in approach.
Work to deadlines and prioritise workload.
Log and answer calls coming into the helpdesk.
Assist in the preparation work of internally held events.
Adhere to all necessary internal systems, policies, and procedures.
Liaise with end users regarding their requirements.
Liaise with third-party companies in order to support users.
Organise hardware disposal.
Help to create and maintain departmental procedures and other documentation.
Desirable:
Extensive experience in a Windows 10/11 professional environment as well as Office 365.
Experience with Office 365 Admin, SharePoint, Intune, Teams, and Office 365 applications.
Ability to troubleshoot end-user desktop hardware and software issues.
Possess good technical ability and be able to perform a broad range of technical support tasks.
Salary + hours:
£30,000 - £35,000 equivalent.
35 hours per week.
Pinpoint Resourcing Ltd is an employment agency and employment business.
#J-18808-Ljbffr
#J-18808-Ljbffr
