Contractual hours 36.25 Basis Full time Job category/type - XPS Administration Date posted 15/11/2024 Job reference REQ002668 Digital Designer
Bristol, Edinburgh or Leeds Hybrid Full Time Permanent Ref: REQ002668 XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential. Our Client Communications team continues to grow and we are now looking for an experienced Digital Designer to join either our vibrant Bristol, Edinburgh or Leeds office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a similar role where they have gained knowledge and experience in a digital design role with UX/UI experience. A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over £1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector. Our people drive our success and as an XPS employee you can bring your whole self to work - Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It’s about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they’re happy. Above all, it’s about ensuring everyone has a voice and feels valued. Because they are. The Team
Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection. We are seeking a dynamic and ambitious professional to fill the role of digital designer within the Digital section of our rapidly growing Client Communications Team, working on the design, development and roll out of our market-leading digital engagement offering. The ideal candidate will have some experience of working with financial services websites. The Role
As a Digital UX/UI Designer, you will design user-friendly and accessible digital experiences for our Pre-login and MyPension platforms. Your role will include creating sitemaps, designing new pages and features, and collaborating with developers to ensure seamless implementation. You will lead the design process, with support and guidance from the Creative Communications Manager and the digital section of the Communications team. Together, you will shape concepts, refine designs, and ensure high-quality, user-centred solutions that meet both user needs and business objectives. You will also have some input into day-to-day design work, acting as an overflow resource for the Business As Usual design team, who work across print and digital. As a Digital Designer with XPS, you will... UI/UX design:
Create pixel-perfect, responsive visual designs that incorporate branding elements to ensure an excellent user experience across all platforms. Sitemap creation:
Develop clear and effective sitemaps for digital products, identifying potential development issues early in the process. Collaboration with digital teams:
Work closely with the digital team and developers to test and review designs, ensuring they are implemented correctly and meet functional and aesthetic standards. Digital accessibility:
Ensure designs meet accessibility standards (e.g., colour contrast, responsiveness) to accommodate diverse user needs. MyPension/Pre-login:
Maintain consistent design standards across both platforms to ensure a seamless and unified experience for our clients. Support the Communications team: Web imagery & content design:
Design imagery for client-facing news/features and self-promotion materials (e.g., LinkedIn visuals). Email design:
Create visually appealing email templates, supported by the Design team, to align with the broader communications strategy. Analytics & reporting:
Use analytics tools to create client-facing reports that provide insights into the performance of digital solutions. User journey mapping:
Map out the full journey of users interacting with a product or service to identify pain points and opportunities for improvement. Intranet pages:
Develop and maintain Nexus pages for internal communication. Communications newsletter design:
Contribute to the design and layout of the monthly communications newsletter. Your profile
Previous demonstrable experience in a digital design role with UX/UI experience Strong understanding of digital design and UX best practices Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar Creative thinker with a proven ability to generate innovative ideas Experience of collaborating closely with creative and strategy teams A strong interest in working within the financial services industry, beyond traditional creative fields Analytical skills and experience with marketing analytics tools Knowledge of HTML/CSS Familiarity with digital accessibility standards, including Web Content Accessibility Guidelines (WCAG) We offer an attractive reward package, typical benefits can include: Participation in annual discretionary Bonus Scheme 25 days holiday plus flexibility to buy or sell holiday Flexible Bank holidays Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle Life Assurance cover, four times basic salary XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone) Employee Assistance Programme for you and your household Access to a digital GP service Paid volunteering day when participating in Company organised events Staff referral scheme when you introduce a friend to XPS What next:
If you feel XPS could be the next step on your career ladder, please apply directly via the links provided and we look forward to learning more about you. We will consider all applicants and respond swiftly. Please discuss with the recruitment team, via phone or email, if you require any adjustments to the recruitment process. For example, we can provide materials in an alternative format, or give you extra time in interviews or tests. The successful candidate will need to demonstrate the following requirements: Right to Work confirmation Employment or educational references covering five years Satisfactory credit check We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. Please note we reserve the right to close our vacancies early and we only accept CVs direct from candidates or our preferred supplier list. XPS try wherever possible to respond to all applicants if for any reason you have not heard from us within 28 days of your application, please assume you have been unsuccessful on this occasion.
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