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Digital Document Services Transformation Associate, Bournemouth
Client: Location: Bournemouth, United Kingdom Job Category: Other EU work permit required:
Yes Job Reference:
168343021a31 Job Views:
91 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
Join the Digital Document Services Team and develop your career! As a Digital Document Transformation Associate within Digital Document Services (DDS), you will be responsible for identifying and scoping global transformation opportunities, re-engineering processes, defining requirements to optimize operational processes, and supporting the implementation of change across the teams. You will collaborate with operations leads, business stakeholders, project teams, Product and Engineering to drive process improvements, working to tight deadlines. You will also be a key representative of the DDS operations teams in the EMEA region, providing oversight, driving change, and building stakeholder relationships. Job responsibilities: Understand and document business processes in detail and proactively challenge the status quo. Partner with a wide range of DDS and business stakeholders in the design, prioritization, and implementation of process improvements. Drive the adoption of platform and process changes across DDS Operations and impacted stakeholders through change readiness activities such as communications, training, and testing. Scope problems, identify actionable opportunities, and make recommendations for process improvement to enhance client experience, efficiency, and control. Perform data analysis to support recommendations and implementation of change. Apply understanding of innovation in financial services and emerging technologies (AI/machine learning and low-code solutions) to process optimization. Develop content to periodically update leadership and stakeholders on the transformation roadmap and status. Act as a DDS representative of the EMEA business processes, ensuring KPIs are on track, owning remedial plans, and championing improvement initiatives. Required qualifications, capabilities, and skills: Relevant experience in process improvement, change, or relevant domain area. Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Visio). Strong organization and attention to detail. Ability to communicate with stakeholders across a variety of functions. Preferred qualifications, capabilities, and skills: Knowledge of Payments business and processes.
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Client: Location: Bournemouth, United Kingdom Job Category: Other EU work permit required:
Yes Job Reference:
168343021a31 Job Views:
91 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
Join the Digital Document Services Team and develop your career! As a Digital Document Transformation Associate within Digital Document Services (DDS), you will be responsible for identifying and scoping global transformation opportunities, re-engineering processes, defining requirements to optimize operational processes, and supporting the implementation of change across the teams. You will collaborate with operations leads, business stakeholders, project teams, Product and Engineering to drive process improvements, working to tight deadlines. You will also be a key representative of the DDS operations teams in the EMEA region, providing oversight, driving change, and building stakeholder relationships. Job responsibilities: Understand and document business processes in detail and proactively challenge the status quo. Partner with a wide range of DDS and business stakeholders in the design, prioritization, and implementation of process improvements. Drive the adoption of platform and process changes across DDS Operations and impacted stakeholders through change readiness activities such as communications, training, and testing. Scope problems, identify actionable opportunities, and make recommendations for process improvement to enhance client experience, efficiency, and control. Perform data analysis to support recommendations and implementation of change. Apply understanding of innovation in financial services and emerging technologies (AI/machine learning and low-code solutions) to process optimization. Develop content to periodically update leadership and stakeholders on the transformation roadmap and status. Act as a DDS representative of the EMEA business processes, ensuring KPIs are on track, owning remedial plans, and championing improvement initiatives. Required qualifications, capabilities, and skills: Relevant experience in process improvement, change, or relevant domain area. Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Visio). Strong organization and attention to detail. Ability to communicate with stakeholders across a variety of functions. Preferred qualifications, capabilities, and skills: Knowledge of Payments business and processes.
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