Digital Marketing Manager

As a Digital Marketing Manager with Sodexo, you will drive on-site retail growth by managing the Everyday App, including communications, app performance analysis, and customer feedback. You will lead new app launches and feature rollouts while coordinating digital signage content. Additionally, you'll create and adapt marketing materials for both online and offline channels, supporting customer engagement initiatives like loyalty programs, incentives, and promotions. We are looking for a highly organised, proactive individual with strong digital marketing experience and a keen eye for detail. You should be a strategic thinker with excellent communication skills and the ability to collaborate across teams to drive impactful results. What you'll do Drive Sodexo’s on-site retail growth across UK hospitals, through activation of digital tools and channels, including: Managing all Everyday App communications including newsfeed articles and push notifications. Analysing and sharing app performance. Managing in-app customer feedback and sharing with operational teams. Leading on new launches of the app and the rollout plan of new features as they are activated. Coordinating and designing content for retail outlet digital screens. Support broader on-site retail marketing initiatives as required: Support all on-site offline marketing material as required by Marketing and Site Directors. Adapt regionally provided brand specific retail marketing material suitable for the H&C audience. Working with Head of Retail and onsite teams to deliver a customer engagement plan, to include mystery shopping, loyalty, incentives and promotions, and advocacy programmes. Role will require daily engagement with Operators on site to agree retail promotions required, and broader on site marketing. Regular peer contact with similar roles in other Sodexo segments. This is a remote role including travel to client sites approximately 2 days per month. What you'll bring Digital marketing experience, including working with creative agencies. Evidence of content creation skills. Strong communication skills internally and externally. Ability to manage multiple tasks and prioritisation. Self-motivated and able to work on own initiative and within a team environment. Ability to interpret and utilise financial and commercial information. Basic data analysis. Food retail experience or retail marketing experience. Using apps and other martech for consumer engagement. Mystery Shopper/C Sat research. Experience of client and operator liaison. Matrix working and reporting. What we offer Up to

£35,000

per year + excellent benefits package. Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: A flexible and dynamic work environment, fostering work-life balance. Competitive compensation, recognising your valuable contributions. Access to ongoing training and development programs, empowering you to grow professionally. Countless opportunities to grow within the company, supporting your career progression. We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more! Ready to be part of something greater? Apply today! We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

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