Digital Practice Lead
2 days a week working in the London office
Up to £170,000 + 30% Bonus
We are recruiting on behalf of a renowned consultancy client seeking an experienced Digital Practice Lead. This pivotal role is part of a central market-facing team tasked with uncovering major digital opportunities and developing innovative digital propositions to enhance the UK Insurance market. These opportunities span the full digital landscape, including large-scale product transformations and modernizing customer experiences through data-driven insights.
As the Digital Solution Lead, you will leverage expertise in both front and back-end design, API integration, and CRM platforms (including Salesforce and Microsoft Dynamics) to shape digital solutions. This role involves close collaboration with cross-functional teams to align technical solutions with the client's strategic goals, ensuring that all implementations are scalable, secure, and future-ready.
Key Responsibilities:
1. Pre-Sales Solution Design & Architecture
- Engage with C-suite technologists to identify digital opportunities and influence strategic decisions.
- Lead the design of comprehensive digital solutions from inception through to implementation.
- Architect secure, scalable integration solutions to ensure seamless data exchange.
- Define technology stack, data models, and integration frameworks to support API-driven digital projects.
- Uphold best practices in system architecture, API management, and data security.
2. Digital Transformation Initiatives
- Manage digital transformation projects focused on creating customer-centric solutions for both greenfield and modernization contexts.
- Ensure alignment of digital initiatives with business goals, supporting long-term digital strategies.
3. Collaboration & Stakeholder Management
- Build and maintain relationships with C-suite and transformation leaders within UK Insurance market clients.
- Collaborate with business leaders, product owners, and technical teams to gather requirements, define solution roadmaps, and prioritize feature delivery.
- Work with a broad ecosystem of technology partners to integrate and deliver end-to-end digital solutions.
- Establish agile teams, promoting DevOps and product-centric methodologies to ensure client value.
Key Skills:
- Relationship Building: Exceptional EQ and communication skills, with a track record of building strong C-level relationships. Familiarity with Commercial and Specialty Insurance is an advantage.
- Commercial Acumen: Ability to identify and shape innovative commercial solutions, creating compelling narratives for stakeholders at all levels.
- Solution Architecture: Proven experience in designing and delivering scalable, complex digital solutions.
- Technical Expertise: Strong knowledge in CRM platforms, data modeling, system integrations, and API development.
- Project Management: Skilled in agile methodologies, capable of leading digital projects from concept to completion.
- Stakeholder Engagement: Exceptional communication and interpersonal skills to bridge the gap between technical and business stakeholders.
Desired Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s preferred).
- 8+ years of experience in digital solution design and implementation, with a focus on CRM and API integration.
- Proficiency with CRM platforms, particularly Salesforce and Microsoft Dynamics, including configuration, customization, and integration.
- Familiarity with API management platforms (MuleSoft, Apigee, AWS API Gateway) and best practices in API integration.
- Expertise in RESTful and SOAP API development, with a focus on security mechanisms such as OAuth and JWT.
- Problem Solving: Analytical skills to identify business needs and develop digital solutions.
- Innovation: Up-to-date knowledge of industry trends, emerging technologies, and best practices.
This role is ideal for a strategic thinker with a blend of technical prowess and commercial acumen. If you're driven to lead digital transformations in the Insurance sector, apply to join this dynamic consultancy team!
