Position: Digital Services Product Manager
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342* per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession / Technical
*You will start at an entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.
About the Organisation
This charity makes sure people living with MS are at the centre of everything they do. And it’s this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The charity is looking for a passionate and dedicated product manager to lead the strategic development of their digital services products. The digital services provide support and information to thousands of people living with multiple sclerosis (MS). You’ll be joining the charity at an exciting stage of their digital programme as they transform the way we engage with people affected by MS.
You’ll play a pivotal role in driving evolution and improvement. This will include working with existing products including the forum, webchat, symptom management tools and logged-in area of the charity website. But you’ll also be leading efforts to conceptualise, design, build and implement new digital products that cater to the ever-evolving needs of our community.
Responsibilities:
Using a clearly defined digital project management methodology.
Developing and executing product strategies and roadmaps.
Overseeing the product development lifecycle.
Maintaining the highest quality, compliance and accessibility standards.
Collaborative working with cross-organisational stakeholders.
You’ll have meticulous planning skills, be results and delivery focussed and bring a creative energy that nurtures innovation in those around you. This is a fantastic opportunity to be part of a supportive and vibrant team who are dedicated to making a difference for people with MS.
Closing date for applications: 9:00 on Wednesday 5th February 2025
How to apply:
Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role.
Please note
that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer They’re a Disability Confident Employer and they’re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You’ll need to share documents showing you’re eligible to work in the UK if they offer you employment. They currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications. More about their employee benefits: They have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers’ leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave:
in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents
Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. No agencies please.
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that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer They’re a Disability Confident Employer and they’re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You’ll need to share documents showing you’re eligible to work in the UK if they offer you employment. They currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications. More about their employee benefits: They have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers’ leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave:
in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents
Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. No agencies please.
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