Digital Transformation Care Coordinator

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Full time
Location: Southport
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Job Responsibilities include but are not limited to: EMIS and Digital Systems Support:

Create and run searches using EMIS to extract and analyse relevant data. Develop and maintain templates, protocols, and concepts in EMIS to streamline practice workflows. Utilise digital clinical tools such as Ardens, iPlato, and Accurx to enhance digital healthcare delivery across practices. Collaboration and Communication:

Collaborate with PCN staff, such as GP Digital Champions, practice IT leads, Practice Managers, Social Prescribers, and Pharmacists, to drive digital transformation and service improvements. Patient Support and Health Inequality Reduction:

Assist PCN practices in engaging hard-to-reach populations and reducing health inequalities, with a focus on veterans, carers, pre-diabetics, and those requiring weight management support. Use population health intelligence tools to proactively identify patients requiring targeted interventions and support. Help patients access self-management education courses, peer support, and other interventions to empower them to take control of their health and well-being. Care Navigation and Coordination:

Provide care coordination for patients and their carers, working closely with Social Prescribing Link Workers, Health and Wellbeing Coaches, and other primary care professionals. Assist patients in accessing services related to mental health, diabetes, weight management, and other lifestyle support, ensuring they are linked to the right care pathways. Drive Service Efficiency:

Drive integrated working across the PCN to enhance collaboration between practices. Promote efficiency and reduce duplication by standardising processes and workflows. Support the reduction of variation between practices, ensuring consistent service delivery across the network. Project and Task Management:

Manage work and communication using MS Teams to ensure effective coordination and task tracking across projects. Monitor and report on digital transformation progress: Track the implementation and impact of digital initiatives across the PCN and provide regular reports to management on improvements and areas for further development.

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