Are you ready to lead the charge in device management and IT automation?
Do you thrive in managing diverse devices and driving seamless IT operations?
If this sounds like you, then you’ll want to learn more about this opportunity…
We want to be the water company people want to be supplied by and want to work for.
The Digital Workplace Engineer (Devices) is responsible for managing the lifecycle and performance of Windows, ChromeOS, iOS and Android based devices, including laptops, desktops, smartphones, and workplace accessories. This role operates primarily from the IT Provisioning Lab area, which houses the stockroom, device imaging/testing workstation, and preparation benches.
This role ensures that all devices meet organisational standards for security, performance, and compliance while leveraging Unified Endpoint Management (UEM) tools to optimise the end-user computing experience. Additionally, the engineer will manage OT (Operational Technology) hardware running Windows, ensure proper device encryption, and oversee configurations using GPOs.
This role plays a vital part in driving automation, maintaining device health, and supporting seamless IT operations. While the role is primarily based at Snodland, there will be opportunities to work from home occasionally, depending on business needs.
You’ll grow a career with a meaningful purpose. Be you, belong and be valued.
Come to work to be safe, valued, and trusted.
We’ll encourage you to create and pursue new opportunities for personal growth.
A place to be the real you, build deeper connections and enjoy a sense of belonging.
Be invested in helping us to create a sustainable water supply for now, and in the future.
What will you be accountable for?
Manage the entire lifecycle of end user devices, including laptops, desktops, smartphones and peripherals, from procurement to decommissioning. Maintain an accurate inventory of devices, ensuring sufficient stock levels for new starters, replacements, and upgrades.
Administer and optimise UEM solutions (e.g., Ivanti Endpoint Manager, Intune) to ensure secure, efficient, and compliant device management.
Oversee OS deployment, patch management, and troubleshooting, ensuring all devices meet security and performance standards. Monitor endpoint health using analytics tools, identifying and resolving performance issues proactively.
Develop, deploy, and maintain Group Policy Objects (GPOs) to enforce consistent configurations across all devices.
Engage with different business areas to understand their unique device needs and support them in maximising their use of them.
What do you bring to the role?
A Level in IT related subject.
IT industry certification relevant to Windows devices and endpoint management.
Degree in Computer Science, IT or a related field would be advantageous.
Strong problem-solving abilities and a proactive approach to troubleshooting hardware and software issues.
In-depth knowledge of Windows 10/11, iOS, Android with regards to deployment, patching, and troubleshooting.
Ability to create, manage, and troubleshoot Group Policy Objects (GPOs).
Knowledge of device encryption technologies.
Proven experience managing end user devices in a corporate environment.
Proven experience administering UEM platforms for endpoint provisioning, configuration, and compliance.
What can you expect from us?
Excellent Stakeholder pension scheme, up to 10% employer contribution.
5 weeks holiday plus bank holidays, increasing to 6 weeks with length of service.
Flexible annual leave policy to buy or sell holiday leave.
Paid volunteering days.
Cycle to work scheme.
Health cash plan.
Life assurance.
Wellbeing related benefits.
Electric Vehicle salary sacrifice scheme.
Everyone needs water, South East Water welcomes
everyone We understand that the communities we serve are made up of different types of people. We believe that creativity comes from having diverse perspectives, rather than everyone being the same. That's why we are excited about promoting inclusivity in terms of age, race, gender, ethnicity, religion, and identity. We are committed to providing equal opportunities and fair treatment to everyone throughout the recruitment process, employment, and advancement at South East Water. What can you expect from your recruitment? To apply for this position, please submit your CV on our careers website. Unfortunately, we are not able to offer sponsorship for this role. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If you require assistance / adjustments to engage with our recruitment process and to ensure you're able to compete on equal terms, please contact the recruitment team via recruitment.jobs@southeastwater.co.uk. If this sounds like the opportunity you’ve been looking for, apply now!
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everyone We understand that the communities we serve are made up of different types of people. We believe that creativity comes from having diverse perspectives, rather than everyone being the same. That's why we are excited about promoting inclusivity in terms of age, race, gender, ethnicity, religion, and identity. We are committed to providing equal opportunities and fair treatment to everyone throughout the recruitment process, employment, and advancement at South East Water. What can you expect from your recruitment? To apply for this position, please submit your CV on our careers website. Unfortunately, we are not able to offer sponsorship for this role. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If you require assistance / adjustments to engage with our recruitment process and to ensure you're able to compete on equal terms, please contact the recruitment team via recruitment.jobs@southeastwater.co.uk. If this sounds like the opportunity you’ve been looking for, apply now!
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