Contract Type: Permanent / 37.5 hours per week
Location: Stoke ST1 5SY
Days of Work: Monday to Friday 9am - 5pm
Hybrid Working: 3 days in the office 2 day at home, however subject to change depending on business needs.
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.
Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!
DPD is a Valuable 500 company and a Disability Confident Employer
Job Description
We are looking for an Internal Sales Executive (known internally as a Direct Sales Executive) where you will be targeted to achieve a new business revenue target and manage the performance of new customer accounts over an 8 week period. As a Direct Sales Executive your primary responsibility will be to achieve the company’s revenue target for new business in line with the company’s strategy for customer size, type and service mix. Key responsibilities will include; To identify and develop a personal prospect funnel sufficient in size to fund new business targets as identified in DPD’s strategic plan. Monitor the performance of new customers to ensure they trade to agreed profile and terms. Agree and deliver action plans if variances occur Facilitate the handover of new accounts to the relevant Account Owner within the 1st 8 weeks of trade Support with calling potential and existing customers and taking the necessary action following a marketing campaign To achieve productivity targets as agreed To update and maintain all internal systems Measures of Performance will include; New Business Revenue and Service Mix against target Systems compliance Prospect Funnel opportunities and committed reports Achievement of daily KPI’s Qualifications
About You Your career history will be able to evidence success within a direct sales or similar environment and a tenacious attitude and drive to succeed in a fast paced sales environment. Your outstanding communication, persuading and influencing skills will be fully utilised in this role as will your ability to focus on your customers to fully understand their needs and gain their commitment. We’ll also expect you to have; High levels of integrity and empathy Ability to manage own time effectively to meet targets and deadlines Be able to adapt own style to suit the needs of internal and external customers Be able to deal with objection handling Have the ability to work under pressure and demonstrate a positive, enthusiastic and resilient approach A great team player who demonstrates the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability. Additional Information
About our Benefits We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few… Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Health Kiosks visiting every location Vitality at Work Free On Site Parking Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today
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We are looking for an Internal Sales Executive (known internally as a Direct Sales Executive) where you will be targeted to achieve a new business revenue target and manage the performance of new customer accounts over an 8 week period. As a Direct Sales Executive your primary responsibility will be to achieve the company’s revenue target for new business in line with the company’s strategy for customer size, type and service mix. Key responsibilities will include; To identify and develop a personal prospect funnel sufficient in size to fund new business targets as identified in DPD’s strategic plan. Monitor the performance of new customers to ensure they trade to agreed profile and terms. Agree and deliver action plans if variances occur Facilitate the handover of new accounts to the relevant Account Owner within the 1st 8 weeks of trade Support with calling potential and existing customers and taking the necessary action following a marketing campaign To achieve productivity targets as agreed To update and maintain all internal systems Measures of Performance will include; New Business Revenue and Service Mix against target Systems compliance Prospect Funnel opportunities and committed reports Achievement of daily KPI’s Qualifications
About You Your career history will be able to evidence success within a direct sales or similar environment and a tenacious attitude and drive to succeed in a fast paced sales environment. Your outstanding communication, persuading and influencing skills will be fully utilised in this role as will your ability to focus on your customers to fully understand their needs and gain their commitment. We’ll also expect you to have; High levels of integrity and empathy Ability to manage own time effectively to meet targets and deadlines Be able to adapt own style to suit the needs of internal and external customers Be able to deal with objection handling Have the ability to work under pressure and demonstrate a positive, enthusiastic and resilient approach A great team player who demonstrates the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability. Additional Information
About our Benefits We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few… Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Health Kiosks visiting every location Vitality at Work Free On Site Parking Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today
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