Director, Client Services (Lincoln, Omaha or Kearney, NE)
Client:
University of Nebraska System Location:
Lincoln, NE Job Category:
Customer Service EU work permit required:
Yes Job Reference:
0ada4698fdea Job Views:
84 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
Position Information Working Title:
Director, Client Services (Lincoln, Omaha or Kearney, NE) Position Number:
60729 Job Description Summary:
The Director of Client Services is responsible for leading and coordinating client service efforts within the University of Nebraska, ensuring seamless delivery of technology solutions and support to faculty, staff, and students. The successful candidate will collaborate closely with other directors across Information Technology departments. This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity. Qualifications
Required Qualifications: Bachelor’s degree in Management Information Systems or related field 5 years experience in information technology customer service Demonstrated knowledge of information technology and its use in education, research and support Ability to plan and manage a portfolio of concurrent short- and long-term projects Strong management skills and the ability to develop and mentor a diverse team Demonstrated successful experience working with customers to develop effective solutions to diverse, simple and complex business problems Preferred Qualifications: 7 years of experience to include supervision Experience working in a higher education environment Equivalent combination of education and experience that provides the required knowledge, skills, and abilities may be considered. The ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to managing, supporting, and motivating staff; committed to the ideals of a major public research university. Additional Information
Work Location:
Any Campus Work Schedule:
Monthly Benefits Eligible:
Yes Posting Detail Information: Posting Number:
2012667P Number of Vacancies:
Open Open Date:
06/11/2024 Close Date:
May Close at Any Time Open Until Filled:
Yes Review of Applications Date:
07/08/2024 Special Instructions to Applicant:
This position has a minimum annual salary of $110,000 and can be located on the Lincoln, Omaha or Kearney, NE campus. Please complete a standard application and attach a resume, cover letter, and the names, email addresses, and telephone numbers for three professional references. Please note: Sponsorship will not be offered for this position. If you should need assistance with your application, please call 402-472-3701. The University of Nebraska is an Affirmative Action/Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.
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Client:
University of Nebraska System Location:
Lincoln, NE Job Category:
Customer Service EU work permit required:
Yes Job Reference:
0ada4698fdea Job Views:
84 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
Position Information Working Title:
Director, Client Services (Lincoln, Omaha or Kearney, NE) Position Number:
60729 Job Description Summary:
The Director of Client Services is responsible for leading and coordinating client service efforts within the University of Nebraska, ensuring seamless delivery of technology solutions and support to faculty, staff, and students. The successful candidate will collaborate closely with other directors across Information Technology departments. This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity. Qualifications
Required Qualifications: Bachelor’s degree in Management Information Systems or related field 5 years experience in information technology customer service Demonstrated knowledge of information technology and its use in education, research and support Ability to plan and manage a portfolio of concurrent short- and long-term projects Strong management skills and the ability to develop and mentor a diverse team Demonstrated successful experience working with customers to develop effective solutions to diverse, simple and complex business problems Preferred Qualifications: 7 years of experience to include supervision Experience working in a higher education environment Equivalent combination of education and experience that provides the required knowledge, skills, and abilities may be considered. The ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to managing, supporting, and motivating staff; committed to the ideals of a major public research university. Additional Information
Work Location:
Any Campus Work Schedule:
Monthly Benefits Eligible:
Yes Posting Detail Information: Posting Number:
2012667P Number of Vacancies:
Open Open Date:
06/11/2024 Close Date:
May Close at Any Time Open Until Filled:
Yes Review of Applications Date:
07/08/2024 Special Instructions to Applicant:
This position has a minimum annual salary of $110,000 and can be located on the Lincoln, Omaha or Kearney, NE campus. Please complete a standard application and attach a resume, cover letter, and the names, email addresses, and telephone numbers for three professional references. Please note: Sponsorship will not be offered for this position. If you should need assistance with your application, please call 402-472-3701. The University of Nebraska is an Affirmative Action/Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.
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