Director of Commercial Sales

BUILDING THE FUTURE Lokulus is a UK-based privately-owned Enterprise Software business that is entering an exciting period of growth. We've spent the last 19 years creating innovative technology that helps our clients deliver exceptional service across their customer facing teams through our task management platform from handling basic customer service queries to fully AI driven automated workflows. We operate across multiple sectors but with a particular focus on insurance, travel and retail. We're a tight-knit friendly team of around 50 peoplebased inAlderley Edge, Cheshire (UK) now looking for a stand out expert in all commercial aspects of B2B enterprise engagement from sales, project delivery and account management, to work with us to drive future growth. WHAT WE'RE LOOKING FOR We're looking for someone with drive and ambition who is a pragmatic team player delivering what is needed here and now but always with an eye on the future. This role will report to the CEO and take on responsibility for the end to end client engagement process, linking commercially driven and data backed product development to marketing, sales and account management.You'll be directly responsible for the sales and account management functions working closely with the Product and Marketing leads. WHAT YOU’LL BE DOING Your main purpose is to create and implement a commercial sales strategy that drives revenue growth and customer retention against our business plan.This includes: A joined up data driven delivery plan bringing product development, marketing and sales together considering practical timelines, costs and resource implications Influencing or directing the relevant teams to ensure effective delivery and measurement of the plan Owning the end-to-end sales process which includes the sales pipeline, funnel and customer journey Working with the Head of Product to identify our USPs and build this into sales & marketing campaigns Ensuring all customers have a robust account plan, so we can ensure we are providing value and meeting their needs. Attending relevant events to make new contacts Attending demos, pitching and closing sales Proposal & Contract Management Collaborating with the finance team to forecast revenue accurately and manage commercial risks. WE’D LOVE YOU TO HAVE: Proven success and experience in a Commercial Director / Sales Director or similar commercial leadership role within an SME B2B enterprise business. Strong commercial and financial management capability, including P&L responsibility, budgeting, resource optimisation, and KPI performance measurement Experience in driving change and transforming operations to optimise efficiency Excellent leadership, communication, and negotiation skills. Strategic thinker with the ability to execute tactically. Experience in scaling businesses and entering new markets is highly desirable. DIVERSITY & INCLUSION We are proud to be ranked as a Top 30 Technology Company to work for and we welcome applications from everyone who is suitably qualified, regardless of your age, ethnicity, religion, gender identity, sexual orientation, disability, caring responsibilities, neurodiversity, or otherwise. We’re happy to make reasonable adjustments to our practices during the recruitment process and through your employment, so don't hesitate to let us know what you need.

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