Director of Customer Solutions – North America
Climate17 is partnering with a cutting-edge tech company on a mission to revolutionize field operations worldwide. Their innovative platform empowers energy, utility, and construction field teams and their managers with real-time insights, boosting efficiency and safety, minimizing risks and maximizing productivity. Since inception, the company has experienced rapid growth. Serving over 100 clients across five continents, backed by major investors and preparing for the next funding round in 2026, the team is characterized by entrepreneurial spirit, passion, and ambition, coupled with integrity, humility, and collaboration. The business embraces diversity and inclusion, encourages unique and innovative perspectives, and supports flexible working. The Role
A dynamic leadership role spearheading the client solutions efforts in North America. With a hands-on approach, directly engage in pre-sales activities, pilot project oversight, and high-level client interactions. The ideal candidate excels at both day-to-day execution and strategic team leadership. Key Responsibilities
Strategic leadership in customer engagement and project delivery across the customer journey whilst managing a high-performing team. Leading solution workshops, partnering with sales to align customer needs with capabilities, maximizing value. Oversee Pilot Program Management, proof-of-concept initiatives, and secure successful transition to contract signing. Work closely with the Implementation team to ensure seamless pilot-to-full-deployment transitions, providing technical and strategic guidance through to adoption. Foster strong customer relationships, building trust and collaboration, addressing challenges to ensure project success. Regular travel to customers, near 50%. Qualifications
Essential Experience
Proven track record in hands-on leadership roles, balancing execution with team management. Background in pre-sales, solutions engineering, or pilot project management in B2B SaaS. Experience in implementation and onboarding processes, managing pilot-to-deployment transitions. Strong technical aptitude with the ability to communicate complex concepts to diverse audiences. Demonstrated success in building and maintaining client relationships including leading workshops. Exceptional project management skills with a focus on measurable outcomes. Experience with energy, utilities, and/or construction clients. Data-driven approach, able to translate results into actionable insights and ROI projections. About Us
Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organizations seeking to reduce their environmental footprint, as well as those working towards the decarbonization of the energy sector. Inclusive Application Process
Climate17 is committed to creating a diverse, inclusive, and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment, or resources in order to participate in the job application or interview process, please let us know.
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Climate17 is partnering with a cutting-edge tech company on a mission to revolutionize field operations worldwide. Their innovative platform empowers energy, utility, and construction field teams and their managers with real-time insights, boosting efficiency and safety, minimizing risks and maximizing productivity. Since inception, the company has experienced rapid growth. Serving over 100 clients across five continents, backed by major investors and preparing for the next funding round in 2026, the team is characterized by entrepreneurial spirit, passion, and ambition, coupled with integrity, humility, and collaboration. The business embraces diversity and inclusion, encourages unique and innovative perspectives, and supports flexible working. The Role
A dynamic leadership role spearheading the client solutions efforts in North America. With a hands-on approach, directly engage in pre-sales activities, pilot project oversight, and high-level client interactions. The ideal candidate excels at both day-to-day execution and strategic team leadership. Key Responsibilities
Strategic leadership in customer engagement and project delivery across the customer journey whilst managing a high-performing team. Leading solution workshops, partnering with sales to align customer needs with capabilities, maximizing value. Oversee Pilot Program Management, proof-of-concept initiatives, and secure successful transition to contract signing. Work closely with the Implementation team to ensure seamless pilot-to-full-deployment transitions, providing technical and strategic guidance through to adoption. Foster strong customer relationships, building trust and collaboration, addressing challenges to ensure project success. Regular travel to customers, near 50%. Qualifications
Essential Experience
Proven track record in hands-on leadership roles, balancing execution with team management. Background in pre-sales, solutions engineering, or pilot project management in B2B SaaS. Experience in implementation and onboarding processes, managing pilot-to-deployment transitions. Strong technical aptitude with the ability to communicate complex concepts to diverse audiences. Demonstrated success in building and maintaining client relationships including leading workshops. Exceptional project management skills with a focus on measurable outcomes. Experience with energy, utilities, and/or construction clients. Data-driven approach, able to translate results into actionable insights and ROI projections. About Us
Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organizations seeking to reduce their environmental footprint, as well as those working towards the decarbonization of the energy sector. Inclusive Application Process
Climate17 is committed to creating a diverse, inclusive, and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment, or resources in order to participate in the job application or interview process, please let us know.
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