Director of Operations & Quality

Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other. What is in it for you? As part of the Aimbridge team, you will have access to a suite of benefits that include: Industry leading training and leadership development opportunities Private medical insurance Life assurance Car allowance 33 days holiday Company sick pay Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing. 24/7 access to our employee assistance programme A day in the life of… As Director of Operations & Quality, you will lead a region of General Managers to deliver operational excellence against Aimbridge and brand standards by fostering a performance-led culture that underpins our vision, mission and values, and ultimately drives profitability for our owners. Reporting to the VP Operations, you will work closely with the wider Operations team to contribute to the overall operational strategy, ensuring alignment across your region. As a natural coach, you will be passionate about developing talent through meaningful conversations and encouraging our General Managers to identify and inspire our future leaders. What do we need from you? To be successful in this role, you will have significant experience driving operational performance in a multi-site role within the hospitality industry, preferably within hotels. You will have a strong understanding of the internal and external drivers that impact hotel performance and have demonstrable experience in delivering commercial strategies to deliver profit. Leading a team of experienced leaders, you will support the identification of practical and strategic solutions that will ensure business profitability and underpin growth; therefore, you will be highly skilled in building relationships and influencing at all levels. This will be a UK-wide field role, with a requirement to travel on a regular basis. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’. So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.

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