Director of Operations
Responsible to:
Chief Executive Responsible for:
Operations Manager, Operation Co-ordinators, Technical Stage Manager, Maintenance Co-ordinator, Housekeeping Job purpose:
Lead and support the facilities and operations team in the management of the Arts Centre and Theatre, ensuring high levels of customer service; health and safety; security and buildings maintenance. Provide senior leadership support to the technical department. SOUTH HILL PARK BERKSHIRE’S CENTRE FOR THE ARTS, BUSINESS AND COMMUNITY Located in a beautiful eighteenth century Mansion house and grounds, South Hill Park is a unique and highly regarded arts centre and theatre, providing a rich mix of arts performances and activities. A producing and presenting venue: music, theatre, comedy and dance, South Hill Park attracts leading professional producers, artists and local groups to form an annual performing arts programme augmented by our hugely popular in-house community productions. JOB DESCRIPTION – GENERAL As a member of the senior leadership team, contribute to the strategic planning of South Hill Park with particular focus on buildings maintenance; customer service; health and safety; and the management of the facilities and operations team. MAIN DUTIES AND RESPONSIBILITIES To lead and support the facilities and operations team. To provide senior leadership support to the technical department. To oversee buildings maintenance and daily housekeeping. To ensure appropriate levels of security. To ensure high levels of health and safety and customer care. JOB DESCRIPTION – SPECIFIC The Director of Operations will: Make a pro-active contribution to South Hill Park’s senior leadership team; Deputise for the Chief Executive as required; Be a Personal License Holder, ensuring all licenses are up to date and adhered to; Oversee the day to day operations and facilities at South Hill Park; Recruit, line manage and appraise the Operations Manager; House Managers; Technical Stage Manager; Maintenance Co-ordinator and Housekeeping team; Provide senior leadership support to the Technical Stage Manager and technical team; Lead on the Arts Centre’s approach to Volunteers across the charity; With the Chief Executive, set and manage the department’s annual budgets; Act as Health & Safety Officer for all public and private areas; Ensure all health and safety records are kept up to date; Carry out cleaning checks for the site, resolve issues and manage checklists with the housekeeping team; Be the primary contact for South Hill Park’s insurance broker and manage all insurance related matters; Act as South Hill Park’s representative on all operational matters; With the Sales and Marketing Director, set targets for programme and merchandise sales; Oversee the operational practicalities of outdoor events and festivals; Act as key holder and take responsibility for security of the building; Work with the maintenance co-ordinator on the maintenance and general upkeep of the buildings; Cover duty management shifts in the event of illness, holiday etc. General Represent South Hill Park as an ambassador for the organisation. Undertake any other duties as may be reasonably requested by the Chief Executive. Follow and adhere to all health and safety procedures and policy. PERSON SPECIFICATION Education Essential A good level of education Skills & Knowledge Essential Leadership/managerial experience Managing a team Experience in areas of; health and safety, IT, insurance and security Managing budgets Computer literate (Microsoft Office: word, excel, outlook) Personal Qualities Essential Proactive, professional, diplomatic and enthusiastic approach Results driven Accuracy and attention to detail Team player – works well with others Calm under pressure A good communicator EQUAL OPPORTUNITIES South Hill Park aims to be an equal opportunity employer. CONDITIONS OF EMPLOYMENT Salary:
£30,000 - £35,000 per annum Normal hours:
35 hours per week plus lunch breaks over seven days on a rota basis. HOW TO APPLY Click on the 'Apply on website' button below to apply online. The closing date for applications is Monday 27th January 2025.
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Chief Executive Responsible for:
Operations Manager, Operation Co-ordinators, Technical Stage Manager, Maintenance Co-ordinator, Housekeeping Job purpose:
Lead and support the facilities and operations team in the management of the Arts Centre and Theatre, ensuring high levels of customer service; health and safety; security and buildings maintenance. Provide senior leadership support to the technical department. SOUTH HILL PARK BERKSHIRE’S CENTRE FOR THE ARTS, BUSINESS AND COMMUNITY Located in a beautiful eighteenth century Mansion house and grounds, South Hill Park is a unique and highly regarded arts centre and theatre, providing a rich mix of arts performances and activities. A producing and presenting venue: music, theatre, comedy and dance, South Hill Park attracts leading professional producers, artists and local groups to form an annual performing arts programme augmented by our hugely popular in-house community productions. JOB DESCRIPTION – GENERAL As a member of the senior leadership team, contribute to the strategic planning of South Hill Park with particular focus on buildings maintenance; customer service; health and safety; and the management of the facilities and operations team. MAIN DUTIES AND RESPONSIBILITIES To lead and support the facilities and operations team. To provide senior leadership support to the technical department. To oversee buildings maintenance and daily housekeeping. To ensure appropriate levels of security. To ensure high levels of health and safety and customer care. JOB DESCRIPTION – SPECIFIC The Director of Operations will: Make a pro-active contribution to South Hill Park’s senior leadership team; Deputise for the Chief Executive as required; Be a Personal License Holder, ensuring all licenses are up to date and adhered to; Oversee the day to day operations and facilities at South Hill Park; Recruit, line manage and appraise the Operations Manager; House Managers; Technical Stage Manager; Maintenance Co-ordinator and Housekeeping team; Provide senior leadership support to the Technical Stage Manager and technical team; Lead on the Arts Centre’s approach to Volunteers across the charity; With the Chief Executive, set and manage the department’s annual budgets; Act as Health & Safety Officer for all public and private areas; Ensure all health and safety records are kept up to date; Carry out cleaning checks for the site, resolve issues and manage checklists with the housekeeping team; Be the primary contact for South Hill Park’s insurance broker and manage all insurance related matters; Act as South Hill Park’s representative on all operational matters; With the Sales and Marketing Director, set targets for programme and merchandise sales; Oversee the operational practicalities of outdoor events and festivals; Act as key holder and take responsibility for security of the building; Work with the maintenance co-ordinator on the maintenance and general upkeep of the buildings; Cover duty management shifts in the event of illness, holiday etc. General Represent South Hill Park as an ambassador for the organisation. Undertake any other duties as may be reasonably requested by the Chief Executive. Follow and adhere to all health and safety procedures and policy. PERSON SPECIFICATION Education Essential A good level of education Skills & Knowledge Essential Leadership/managerial experience Managing a team Experience in areas of; health and safety, IT, insurance and security Managing budgets Computer literate (Microsoft Office: word, excel, outlook) Personal Qualities Essential Proactive, professional, diplomatic and enthusiastic approach Results driven Accuracy and attention to detail Team player – works well with others Calm under pressure A good communicator EQUAL OPPORTUNITIES South Hill Park aims to be an equal opportunity employer. CONDITIONS OF EMPLOYMENT Salary:
£30,000 - £35,000 per annum Normal hours:
35 hours per week plus lunch breaks over seven days on a rota basis. HOW TO APPLY Click on the 'Apply on website' button below to apply online. The closing date for applications is Monday 27th January 2025.
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