South Tyneside and Sunderland NHS Foundation Trust
We are looking to recruit an experienced Directorate Manager Support to help and support Directorate Managers and Matrons across Community Services to cover maternity leave. The post holder should: Be able to demonstrate excellent written and verbal communication skills and telephone etiquette. Remain confidential and discreet. Have experience of diary management. Be experienced in organising and prioritising tasks. Be proficient in the use of Microsoft packages; experience of using Meditech and/or EMIS would be advantageous. Maintain a stationery supply to the directorate and be responsible for requisitioning and management of invoices in the Directorate office. The post holder will be required to provide DM support from bases at Clarendon and The Children's Centre, as part of a Divisional admin cover rota, working flexibly around the Divisional needs. The post will work between the hours of 08.30am - 5.00pm Monday to Friday (30 hours). The post holder will work across 2 Directorates within the Community Division, as part of a team of administrators for the senior management within the Division. The management teams work across Community services and from 2 bases; Clarendon and The Children's Centre, where admin support will be required at each base. This will be agreed with the other members of the admin team, on a rota basis. Main duties of the job
Main duties of the post include: Provide personal assistance to the Directorate Manager in formulating directorate plans, policies and strategies, and monitoring arrangements for their implementation. Provide an efficient, effective and robust secretarial service to the Directorate Manager and Matron, including record keeping, managing diaries, taking messages, and general office duties. Collect, collate and circulate, as appropriate, specific information required by the Directorate Manager, including activity and performance analysis, study, annual and sickness leave. Process orders when required. Provide support to the Directorate Manager and Matron for meetings by preparing and circulating papers, including Agendas. Arrange HR meetings on behalf of the Directorate Manager, Matron, and CTMs, and take minutes of meetings including HR meetings in line with Trust policy. Work with, and provide cover for, other secretarial staff, if required, within the Directorate. Any other duties appropriate to grade and post as requested by the Directorate Manager. Under the direction of the Directorate Manager, support with patient complaints, undertaking routine collection of statements and drafting initial responses as required. About us
Please help us by adding your telephone number to your application form; this will allow us to contact you quickly if required. One Team One Trust
- There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award-winning teams. We have a passion for research, innovation, and tackling inequalities. We are committed to respect, fairness, and civility and promote a compassionate, caring, and positive culture/work environment. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity, and in particular those from under-represented groups. Looking after our workforce's health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression, and support. Flexible working is supported via the Trust's Flexible Working Policy. The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support, and access to a Childcare Co-ordinator to help staff with childcare arrangements.
The Trust will not accept applications which are found to be AI generated. Job responsibilities
The post holder will provide comprehensive administrative and secretarial support to the Directorate Managers and Matrons. This will include: Provide personal assistance to the Directorate Manager in formulating directorate plans, policies and strategies, and monitoring arrangements for their implementation. Provide an efficient, effective and robust secretarial service to the Directorate Manager and Matron, including record keeping, managing diaries, taking messages, and general office duties. Collect, collate and circulate, as appropriate, specific information required by the Directorate Manager, including activity and performance analysis, study, annual and sickness leave. Process orders when required. Provide support to the Directorate Manager and Matron for meetings by preparing and circulating papers, including Agendas. Arrange HR meetings on behalf of the Directorate Manager, Matron, and CTMs, and take minutes of meetings including HR meetings in line with Trust policy. Work with, and provide cover for, other secretarial staff, if required, within the Directorate. Any other duties appropriate to grade and post as requested by the Directorate Manager. Under the direction of the Directorate Manager, support with patient complaints, undertaking routine collection of statements and drafting initial responses as required. Person Specification
Physical Skills
Provide DM support from both bases at Clarendon and The Children's Centre, as part of a Divisional admin cover rota, working flexibly around the Divisional needs. Moving and Handling of office equipment and supplies. Ability to sit at workstations as necessary to perform the post. Skills and Knowledge
Proven interpersonal and communication skills. Can demonstrate planning and organisational skills. Can demonstrate the ability to prioritise in order to meet deadlines. Ability to work without direct supervision. Ability to deal with difficult situations and people. Qualifications
Proficient in the use of Microsoft Office packages including Word, PowerPoint, Excel, Access, and Outlook. NVQ Level 3 Business Administration (or equivalent). Knowledge of Hospital Information Systems - Meditech. Experience
Experience of organising and prioritising tasks. Experience of an office environment, working as part of an admin team to achieve deadlines. Experience of working in the NHS. Employer name
South Tyneside and Sunderland NHS Foundation Trust Divisional Information and Administration Manager £26,530 to £29,114 a year pro rata for part time
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We are looking to recruit an experienced Directorate Manager Support to help and support Directorate Managers and Matrons across Community Services to cover maternity leave. The post holder should: Be able to demonstrate excellent written and verbal communication skills and telephone etiquette. Remain confidential and discreet. Have experience of diary management. Be experienced in organising and prioritising tasks. Be proficient in the use of Microsoft packages; experience of using Meditech and/or EMIS would be advantageous. Maintain a stationery supply to the directorate and be responsible for requisitioning and management of invoices in the Directorate office. The post holder will be required to provide DM support from bases at Clarendon and The Children's Centre, as part of a Divisional admin cover rota, working flexibly around the Divisional needs. The post will work between the hours of 08.30am - 5.00pm Monday to Friday (30 hours). The post holder will work across 2 Directorates within the Community Division, as part of a team of administrators for the senior management within the Division. The management teams work across Community services and from 2 bases; Clarendon and The Children's Centre, where admin support will be required at each base. This will be agreed with the other members of the admin team, on a rota basis. Main duties of the job
Main duties of the post include: Provide personal assistance to the Directorate Manager in formulating directorate plans, policies and strategies, and monitoring arrangements for their implementation. Provide an efficient, effective and robust secretarial service to the Directorate Manager and Matron, including record keeping, managing diaries, taking messages, and general office duties. Collect, collate and circulate, as appropriate, specific information required by the Directorate Manager, including activity and performance analysis, study, annual and sickness leave. Process orders when required. Provide support to the Directorate Manager and Matron for meetings by preparing and circulating papers, including Agendas. Arrange HR meetings on behalf of the Directorate Manager, Matron, and CTMs, and take minutes of meetings including HR meetings in line with Trust policy. Work with, and provide cover for, other secretarial staff, if required, within the Directorate. Any other duties appropriate to grade and post as requested by the Directorate Manager. Under the direction of the Directorate Manager, support with patient complaints, undertaking routine collection of statements and drafting initial responses as required. About us
Please help us by adding your telephone number to your application form; this will allow us to contact you quickly if required. One Team One Trust
- There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award-winning teams. We have a passion for research, innovation, and tackling inequalities. We are committed to respect, fairness, and civility and promote a compassionate, caring, and positive culture/work environment. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity, and in particular those from under-represented groups. Looking after our workforce's health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression, and support. Flexible working is supported via the Trust's Flexible Working Policy. The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support, and access to a Childcare Co-ordinator to help staff with childcare arrangements.
The Trust will not accept applications which are found to be AI generated. Job responsibilities
The post holder will provide comprehensive administrative and secretarial support to the Directorate Managers and Matrons. This will include: Provide personal assistance to the Directorate Manager in formulating directorate plans, policies and strategies, and monitoring arrangements for their implementation. Provide an efficient, effective and robust secretarial service to the Directorate Manager and Matron, including record keeping, managing diaries, taking messages, and general office duties. Collect, collate and circulate, as appropriate, specific information required by the Directorate Manager, including activity and performance analysis, study, annual and sickness leave. Process orders when required. Provide support to the Directorate Manager and Matron for meetings by preparing and circulating papers, including Agendas. Arrange HR meetings on behalf of the Directorate Manager, Matron, and CTMs, and take minutes of meetings including HR meetings in line with Trust policy. Work with, and provide cover for, other secretarial staff, if required, within the Directorate. Any other duties appropriate to grade and post as requested by the Directorate Manager. Under the direction of the Directorate Manager, support with patient complaints, undertaking routine collection of statements and drafting initial responses as required. Person Specification
Physical Skills
Provide DM support from both bases at Clarendon and The Children's Centre, as part of a Divisional admin cover rota, working flexibly around the Divisional needs. Moving and Handling of office equipment and supplies. Ability to sit at workstations as necessary to perform the post. Skills and Knowledge
Proven interpersonal and communication skills. Can demonstrate planning and organisational skills. Can demonstrate the ability to prioritise in order to meet deadlines. Ability to work without direct supervision. Ability to deal with difficult situations and people. Qualifications
Proficient in the use of Microsoft Office packages including Word, PowerPoint, Excel, Access, and Outlook. NVQ Level 3 Business Administration (or equivalent). Knowledge of Hospital Information Systems - Meditech. Experience
Experience of organising and prioritising tasks. Experience of an office environment, working as part of an admin team to achieve deadlines. Experience of working in the NHS. Employer name
South Tyneside and Sunderland NHS Foundation Trust Divisional Information and Administration Manager £26,530 to £29,114 a year pro rata for part time
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