Cardiff and Vale University Health Board
An exciting opportunity has arisen within the Urology Directorate in Cardiff and Vale University Health Board for a proactive and driven Directorate Support Manager to support the Specialty Manager in the operational management of the Urology Directorate, being able to work on a reactive basis to the needs of the Directorate performing designated activities and tasks that contribute to UHW wide service objectives.
Main duties of the job Please refer to the Directorate Support Manager Job Description and Personal Specification for further information.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us Cardiff and Vale University Health Board
is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focused on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is
"Living Well, Caring Well, Working Together",
and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job responsibilities Please refer to the Directorate Support Manager Job Description and Personal Specification for further information.
Person Specification Qualifications
Educated to degree level with or relevant experience
Evidence of ongoing professional development.
Evidence of recent management skills development
ILM level 3
Experience
Experience of responsibility for aspects of administration of team duties (staff attendance, supervision, PADR)
Knowledge of Microsoft Office
Previous experience of a busy administrative environment
Rota management
Experience of working with sensitive clinical information and following confidentiality rules and policies
Experience of working to Welsh Government Targets such as RTT and SCP
Experience of HR processes and recruitment
Experience of managing difficult situations and conflict resolution
Experience of budget management
Database management
Project management
Experience of establishing administration and monitoring systems
Experience of leading a team of staff
Previous NHS experience
Skills
Familiarity with word processing, spreadsheet and database software
Excellent communication, interpersonal, and organisational skills including the ability to support distressed or emotional staff members
Good organisational skills
Problem-solving skills and good use of judgement
Ability to work under pressure and to tight deadlines
Ability to attend meetings and experience of minute taking
Ability to take accurate and concise meeting minutes
Confident in all aspects of office practice
Engagement with internal and external stakeholders
Experience in dealing with complex sensitive issues showing an empathetic approach
Experience with PMS, Clinical Portal and BIS
Special Knowledge
Understanding of confidentiality issues
Knowledge and understanding of Welsh Government targets
Knowledge of word processing, spreadsheet and presentation packages
Knowledge of hospital systems
Personal Qualities
Confident manner, reliable
Able to communicate effectively with all people
Able to work to deadlines and pay attention to detail
Able to prioritise and manage own workload
Ability to maintain confidentiality
Flexible approach to the needs of service
Ability to work in a team
Ability to work efficiently and accurately
Enthusiastic and reliable
A good 'telephone manner'
Ability to work reliably and accurately to deadlines
Willingness to learn
Ability to communicate Welsh
Other
Flexible approach to work
An understanding of the importance of health and safety at work
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr
Main duties of the job Please refer to the Directorate Support Manager Job Description and Personal Specification for further information.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us Cardiff and Vale University Health Board
is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focused on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is
"Living Well, Caring Well, Working Together",
and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job responsibilities Please refer to the Directorate Support Manager Job Description and Personal Specification for further information.
Person Specification Qualifications
Educated to degree level with or relevant experience
Evidence of ongoing professional development.
Evidence of recent management skills development
ILM level 3
Experience
Experience of responsibility for aspects of administration of team duties (staff attendance, supervision, PADR)
Knowledge of Microsoft Office
Previous experience of a busy administrative environment
Rota management
Experience of working with sensitive clinical information and following confidentiality rules and policies
Experience of working to Welsh Government Targets such as RTT and SCP
Experience of HR processes and recruitment
Experience of managing difficult situations and conflict resolution
Experience of budget management
Database management
Project management
Experience of establishing administration and monitoring systems
Experience of leading a team of staff
Previous NHS experience
Skills
Familiarity with word processing, spreadsheet and database software
Excellent communication, interpersonal, and organisational skills including the ability to support distressed or emotional staff members
Good organisational skills
Problem-solving skills and good use of judgement
Ability to work under pressure and to tight deadlines
Ability to attend meetings and experience of minute taking
Ability to take accurate and concise meeting minutes
Confident in all aspects of office practice
Engagement with internal and external stakeholders
Experience in dealing with complex sensitive issues showing an empathetic approach
Experience with PMS, Clinical Portal and BIS
Special Knowledge
Understanding of confidentiality issues
Knowledge and understanding of Welsh Government targets
Knowledge of word processing, spreadsheet and presentation packages
Knowledge of hospital systems
Personal Qualities
Confident manner, reliable
Able to communicate effectively with all people
Able to work to deadlines and pay attention to detail
Able to prioritise and manage own workload
Ability to maintain confidentiality
Flexible approach to the needs of service
Ability to work in a team
Ability to work efficiently and accurately
Enthusiastic and reliable
A good 'telephone manner'
Ability to work reliably and accurately to deadlines
Willingness to learn
Ability to communicate Welsh
Other
Flexible approach to work
An understanding of the importance of health and safety at work
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr
