District Manager

We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, by The Magic Bean Company, your voice matters and your passion for customer service and growing your team is brewed into everything we do. We’ve been operating Starbucks stores across the UK for nearly 10 years, and we have an exciting opportunity for you to join us as a District Manager. As a leader at Starbucks you will be empowered to treat your portfolio of stores as if it is your own business. You’ll champion our values to support your Store Managers in creating the Starbucks experience for our customers and partners, understand your market and identify opportunities to drive your results forward. The best part about this role is that no two days are ever the same! As a District Manager, leading a group of our dynamic stores, you’ll be setting the example and working shoulder to shoulder with the team. A typical day could include: Supporting the growth of your partners, coaching and developing your team and building positive relationships. Overseeing store operations through your team, making sure all of your stores are delivering the Starbucks experience consistently from open to close. Analysing data and observations to inform decision making that improves both the customer experience and overall district results, setting goals to drive engagement and improve partner performance. Using forecasting and scheduling tools to manage labour across the district within the required budgets as well as recruitment and training of world class and diverse talent that meets the stores’ needs. Maintaining safe and secure environments in all stores in your district in line with Starbucks standards. Ensuring your stores maintain sufficient inventory to meet customer demands and conduct accurate stock counts. Cascading and rolling out of new initiatives to enable operational excellence and drive business results. Role-modelling legendary customer service with a customer comes first attitude and creating genuine connections. Ensuring all partners follow Starbucks operational policies and procedures. All our employees (we call them partners, as everyone is equally important and valued) begin their careers with an introductory in-store training programme led by our amazing in store trainers, designed to immerse you in the Starbucks culture and set you up for success. In return, you’ll receive access to our exclusive Rewarding Magic Partners benefits that include: Free beverages and 75% discount on food when you’re working 30% discount on all food, beverages and merchandise at all other times across every Starbucks in the UK Comprehensive training and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) Discounts with local and national retailers (grocery shopping, gym memberships, entertainment tickets, hotels, etc.) Long service rewards Opportunity to grow your coffee knowledge and earn the coveted Coffee Master black apron Refer a friend Great long-term career opportunities …and much more! To be successful in the role, you’ll have previous experience in leading a team in a fast-paced retail or hospitality environment, preferably across multiple sites. Starbucks is committed to building an inclusive and diverse workforce. So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.

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