The post holders will be key members of the Divisional senior leadership team reporting to the Deputy Chief Integration Officer.
The Divisional Managing Director will lead the Divisional Clinical Director & Divisional Nursing Director in providing high-level operational and strategic business planning and leadership to ensure that the Division provides high-quality patient care and achieves its performance objectives. This will include ensuring high-quality patient care, patient safety, clinical quality and governance, the delivery of agreed performance and financial objectives, and ensuring that the Division operates with the needs of patients as its highest priority.
Main duties of the job The post-holder is managerially responsible for: Divisional Delivery, Planning and Performance Daily Operational Oversight of all clinical services Performance management of Clinical Business Units Corporate access standards Emergency planning response and business continuity within the area of responsibility General Managers and Deputy General Manager
About us Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS' workforce.
LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments.
We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an 'earn while you learn' apprenticeship programme.
Job description Job responsibilities 1. Leadership and Management Ensure that the shared organisational vision and strategic aims, values and culture of the Trust are actively promoted across the Division and that the post-holder provides clear leadership and is a role model for their delivery.
Ensure that Clinical Business Units are clear about what is expected and are working together in successful teams to achieve the Trust's vision and strategic objectives.
Deliver safe, efficient, and effective delivery of care through the Management Teams, empowering teams to implement change and take decisions as appropriate.
Provide strong visible leadership across the Trust in partnership with the Clinical and Corporate Directors and their teams.
Provide professional leadership and support to the leadership teams.
Introduce new and innovative business management strategies to maximise organisational efficiency.
Lead the development of the divisional annual plans to deliver Trust and national targets, liaising where necessary with external stakeholders ensuring specialty and CBU annual plans.
Ensure that proposals put forward in the internal and external business planning cycle(s) are consistent with the Trust's short to medium-term operational objectives and priorities.
With the Divisional Clinical Director and Divisional Nurse lead on improving all aspects of outcomes, safety and experience for patients.
2. Service Delivery, Business Management and Performance Maintain regular access and contact with the Group Chief Integration Officer for matters relating to delivery issues and keep the GCIO appraised of any concerns.
Ensure regular contact and visible presence with all clinical areas to maintain a direct understanding of clinical priorities and patient/staff concerns and that formal communication channels are established within and between all areas.
Develop a culture of openness which encourages innovation, creativity, and ownership of services to benefit patients and families.
Establish effective professional, multidisciplinary relationships both within the Trust and with external partner organisations.
In collaboration with the Divisional Clinical Director and Divisional Nurse, agree and implement a strategy for services which meet national strategy and standards which deliver the Trust Strategic vision.
Participate in the delivery of a robust planning cycle to define the activity levels, capacity, systems and processes required to achieve all standards.
Ensure that the Division and Clinical Business Units meet their budgetary management responsibilities whilst supporting them to respond to internal and external demands placed upon them.
Ensure that the Division sets improvement goals which incorporate local, national and international benchmarks as appropriate and review progress against these.
Ensure the Division's objectives and priorities are in line with the Trust's short to medium-term objectives and key performance targets.
Develop and implement effective reporting arrangements across the Division to accurately record and monitor performance key deliverables and to pro-actively manage any variances.
Ensure that appropriate operational arrangements are in place with independent sector providers as required.
Support Clinicians to deliver service redesign projects that deliver improved clinical outcomes for patients, reduced waiting times and more efficient use of resources.
Ensure robust emergency planning to provide resilience and management of internal/external incidents.
3. Financial and Resource Management Lead and ensure delivery of Divisional budget ensuring all financial Standing Financial Instructions are adhered to and budget control targets are met.
Review and monitor financial performance and hold delegated budget holders to account ensuring services remain within their delegated expenditure limit.
Analyse cost pressures and put in place budget monitoring plans.
Ensure optimum use of staff within agreed expenditure targets and promote effective use of bank and agency nursing staff, providing safe nursing standards within agreed financial parameters.
Ensure data quality standards and care records are maintained and used within all clinical environments and in accordance with information governance policy.
Lead the annual budget setting process, to ensure that workforce plans are in line with financial planning, whilst maintaining workforce levels that deliver safe, high-quality care.
Lead the identification and delivery of Cost Improvement Programmes (CIPs) across the Division.
Establish systems to oversee the financial improvement programme assisting in the formation and delivery of the programme.
Meet corporate targets for budget management, patient activity and quality standards required to deliver corporate and divisional objectives.
Ensure the delivery of all agreed activity plans to deliver the agreed level of income associated with the Division.
4. Governance and Risk Ensure patient safety and experience is at the centre of planning, analysis and delivery.
Ensure that the Trust employs robust risk management of all clinical and corporate objectives.
Ensure that systems are in place to deliver accurate and timely statutory information.
5. Communication Provide necessary, accurate and timely information to appropriate governance, delivery and transformation oversight groups.
In conjunction with Corporate leads negotiate with external agencies to secure additional income for the delivery of performance targets and to agree supporting Service Level Agreements.
Communicate the Trust vision, values and strategic aims and objectives both inside and outside the organisation.
Ensure effective arrangements are in place to communicate on both operational and strategic issues with managers and clinicians across the Trust.
Develop alignment with the clinical staff involving an understanding and appreciation of the Trust's targets and business objectives.
Work with Community, Social Care and Academic partners to ensure that delivery plans support the wider healthcare agenda.
Develop effective working relationships with commissioners, NHS Improvement and NHS England.
6. Human Resources Promote a culture where staff feel empowered and accountable for the service they provide and managers are supported to lead, motivate and develop staff who feel valued and respected.
Ensure that the Division has the appropriate leadership and management capability to ensure the delivery of organisational objectives and high-quality patient care.
Develop a high performing team of managers working within the Division who work to key performance indicators and who are held to account in terms of delivery.
Responsibility for line management and personal development of General Managers and Deputy General Managers, focused on objectives which deliver the highest standards of patient care.
Ensure that all staff in the department are regularly appraised and have set objectives and a Personal Development Plan.
Ensure the most efficient and effective deployment of all staff within their areas of management.
Monitor, improve and maintain staff morale through effective communication leadership and consultation.
Ensure teams benefit from effective application of Trust Policies relating to staff and training and development opportunities.
Provide effective management control of all staff working in their areas through appropriate organisational structures and reporting mechanisms, ensuring statutory obligations for Health and Safety and Occupational Health are met in accordance with Trust Policy.
To ensure that there is a plan to improve our staff survey results and to ensure appraisal and statutory and mandatory training compliance.
Ensure all staff in the department work within the requirements of the European Working Time Directive.
7. Education and Teaching Ensure that all staff in the department receive appropriate training and on-going development to enable them to competently and safely fulfil their roles.
Ensure that the department provides opportunities for talent to be developed to ensure the department continues to improve.
Promote a culture of lifelong learning.
8. Trust-Wide Responsibilities Ensure the involvement of local people in planning and development of services, engaging and consulting as appropriate.
Ensure appropriate communications with a range of stakeholders including the Executive team, Trust Board, commissioners, external media and other large groups.
The post holder is required to communicate highly complex clinical information when representing the Trust at court cases and communicate on behalf of the Trust in expressing the course of action taken by the service.
Ensure that all staff and volunteers are aware of their own and the organisations roles and responsibilities for safeguarding and protecting children, young people, and vulnerable adults.
Participate in training commensurate with the role such as PREVENT, Mental Capacity & Deprivation of Liberty Acts.
Undertake projects or with Trust-wide significance or application as requested by the Group Chief Integration Officer.
As a senior manager, the post-holder will also participate in the Senior Manager on-call rota and when needed lead the Operations Pressures Escalation Levels (OPEL) Framework within the Trust.
Person Specification Essential Degree level qualification plus higher level management qualification at masters or equivalent level. Significant additional role-related and personal development training commensurate with a very senior management post. Ability to analyse highly complex areas of work to identify opportunities for continuous improvement and to ensure these materialise in a sustainable way. Awareness and Knowledge of the dignity in care agenda. Significant experience at very senior manager level in the NHS. Demonstrates experience of delivery across organisational boundaries. Experience of performance managing others to ensure organisation delivery and success. Must be a highly credible leader with experience of building relationships with a range of stakeholders. Experience of problem solving at the most senior level. Experience of understanding and interpreting relevant national policy in a complex organisational context. Experience of strategic long-term planning. Experience of leading planning cycles from concept to delivery. Experience of managing complexity such as managing numerous work streams/projects whilst simultaneously delivering on performance targets to tight deadlines. Must be able to design and operate performance management systems and processes.
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The Divisional Managing Director will lead the Divisional Clinical Director & Divisional Nursing Director in providing high-level operational and strategic business planning and leadership to ensure that the Division provides high-quality patient care and achieves its performance objectives. This will include ensuring high-quality patient care, patient safety, clinical quality and governance, the delivery of agreed performance and financial objectives, and ensuring that the Division operates with the needs of patients as its highest priority.
Main duties of the job The post-holder is managerially responsible for: Divisional Delivery, Planning and Performance Daily Operational Oversight of all clinical services Performance management of Clinical Business Units Corporate access standards Emergency planning response and business continuity within the area of responsibility General Managers and Deputy General Manager
About us Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS' workforce.
LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments.
We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an 'earn while you learn' apprenticeship programme.
Job description Job responsibilities 1. Leadership and Management Ensure that the shared organisational vision and strategic aims, values and culture of the Trust are actively promoted across the Division and that the post-holder provides clear leadership and is a role model for their delivery.
Ensure that Clinical Business Units are clear about what is expected and are working together in successful teams to achieve the Trust's vision and strategic objectives.
Deliver safe, efficient, and effective delivery of care through the Management Teams, empowering teams to implement change and take decisions as appropriate.
Provide strong visible leadership across the Trust in partnership with the Clinical and Corporate Directors and their teams.
Provide professional leadership and support to the leadership teams.
Introduce new and innovative business management strategies to maximise organisational efficiency.
Lead the development of the divisional annual plans to deliver Trust and national targets, liaising where necessary with external stakeholders ensuring specialty and CBU annual plans.
Ensure that proposals put forward in the internal and external business planning cycle(s) are consistent with the Trust's short to medium-term operational objectives and priorities.
With the Divisional Clinical Director and Divisional Nurse lead on improving all aspects of outcomes, safety and experience for patients.
2. Service Delivery, Business Management and Performance Maintain regular access and contact with the Group Chief Integration Officer for matters relating to delivery issues and keep the GCIO appraised of any concerns.
Ensure regular contact and visible presence with all clinical areas to maintain a direct understanding of clinical priorities and patient/staff concerns and that formal communication channels are established within and between all areas.
Develop a culture of openness which encourages innovation, creativity, and ownership of services to benefit patients and families.
Establish effective professional, multidisciplinary relationships both within the Trust and with external partner organisations.
In collaboration with the Divisional Clinical Director and Divisional Nurse, agree and implement a strategy for services which meet national strategy and standards which deliver the Trust Strategic vision.
Participate in the delivery of a robust planning cycle to define the activity levels, capacity, systems and processes required to achieve all standards.
Ensure that the Division and Clinical Business Units meet their budgetary management responsibilities whilst supporting them to respond to internal and external demands placed upon them.
Ensure that the Division sets improvement goals which incorporate local, national and international benchmarks as appropriate and review progress against these.
Ensure the Division's objectives and priorities are in line with the Trust's short to medium-term objectives and key performance targets.
Develop and implement effective reporting arrangements across the Division to accurately record and monitor performance key deliverables and to pro-actively manage any variances.
Ensure that appropriate operational arrangements are in place with independent sector providers as required.
Support Clinicians to deliver service redesign projects that deliver improved clinical outcomes for patients, reduced waiting times and more efficient use of resources.
Ensure robust emergency planning to provide resilience and management of internal/external incidents.
3. Financial and Resource Management Lead and ensure delivery of Divisional budget ensuring all financial Standing Financial Instructions are adhered to and budget control targets are met.
Review and monitor financial performance and hold delegated budget holders to account ensuring services remain within their delegated expenditure limit.
Analyse cost pressures and put in place budget monitoring plans.
Ensure optimum use of staff within agreed expenditure targets and promote effective use of bank and agency nursing staff, providing safe nursing standards within agreed financial parameters.
Ensure data quality standards and care records are maintained and used within all clinical environments and in accordance with information governance policy.
Lead the annual budget setting process, to ensure that workforce plans are in line with financial planning, whilst maintaining workforce levels that deliver safe, high-quality care.
Lead the identification and delivery of Cost Improvement Programmes (CIPs) across the Division.
Establish systems to oversee the financial improvement programme assisting in the formation and delivery of the programme.
Meet corporate targets for budget management, patient activity and quality standards required to deliver corporate and divisional objectives.
Ensure the delivery of all agreed activity plans to deliver the agreed level of income associated with the Division.
4. Governance and Risk Ensure patient safety and experience is at the centre of planning, analysis and delivery.
Ensure that the Trust employs robust risk management of all clinical and corporate objectives.
Ensure that systems are in place to deliver accurate and timely statutory information.
5. Communication Provide necessary, accurate and timely information to appropriate governance, delivery and transformation oversight groups.
In conjunction with Corporate leads negotiate with external agencies to secure additional income for the delivery of performance targets and to agree supporting Service Level Agreements.
Communicate the Trust vision, values and strategic aims and objectives both inside and outside the organisation.
Ensure effective arrangements are in place to communicate on both operational and strategic issues with managers and clinicians across the Trust.
Develop alignment with the clinical staff involving an understanding and appreciation of the Trust's targets and business objectives.
Work with Community, Social Care and Academic partners to ensure that delivery plans support the wider healthcare agenda.
Develop effective working relationships with commissioners, NHS Improvement and NHS England.
6. Human Resources Promote a culture where staff feel empowered and accountable for the service they provide and managers are supported to lead, motivate and develop staff who feel valued and respected.
Ensure that the Division has the appropriate leadership and management capability to ensure the delivery of organisational objectives and high-quality patient care.
Develop a high performing team of managers working within the Division who work to key performance indicators and who are held to account in terms of delivery.
Responsibility for line management and personal development of General Managers and Deputy General Managers, focused on objectives which deliver the highest standards of patient care.
Ensure that all staff in the department are regularly appraised and have set objectives and a Personal Development Plan.
Ensure the most efficient and effective deployment of all staff within their areas of management.
Monitor, improve and maintain staff morale through effective communication leadership and consultation.
Ensure teams benefit from effective application of Trust Policies relating to staff and training and development opportunities.
Provide effective management control of all staff working in their areas through appropriate organisational structures and reporting mechanisms, ensuring statutory obligations for Health and Safety and Occupational Health are met in accordance with Trust Policy.
To ensure that there is a plan to improve our staff survey results and to ensure appraisal and statutory and mandatory training compliance.
Ensure all staff in the department work within the requirements of the European Working Time Directive.
7. Education and Teaching Ensure that all staff in the department receive appropriate training and on-going development to enable them to competently and safely fulfil their roles.
Ensure that the department provides opportunities for talent to be developed to ensure the department continues to improve.
Promote a culture of lifelong learning.
8. Trust-Wide Responsibilities Ensure the involvement of local people in planning and development of services, engaging and consulting as appropriate.
Ensure appropriate communications with a range of stakeholders including the Executive team, Trust Board, commissioners, external media and other large groups.
The post holder is required to communicate highly complex clinical information when representing the Trust at court cases and communicate on behalf of the Trust in expressing the course of action taken by the service.
Ensure that all staff and volunteers are aware of their own and the organisations roles and responsibilities for safeguarding and protecting children, young people, and vulnerable adults.
Participate in training commensurate with the role such as PREVENT, Mental Capacity & Deprivation of Liberty Acts.
Undertake projects or with Trust-wide significance or application as requested by the Group Chief Integration Officer.
As a senior manager, the post-holder will also participate in the Senior Manager on-call rota and when needed lead the Operations Pressures Escalation Levels (OPEL) Framework within the Trust.
Person Specification Essential Degree level qualification plus higher level management qualification at masters or equivalent level. Significant additional role-related and personal development training commensurate with a very senior management post. Ability to analyse highly complex areas of work to identify opportunities for continuous improvement and to ensure these materialise in a sustainable way. Awareness and Knowledge of the dignity in care agenda. Significant experience at very senior manager level in the NHS. Demonstrates experience of delivery across organisational boundaries. Experience of performance managing others to ensure organisation delivery and success. Must be a highly credible leader with experience of building relationships with a range of stakeholders. Experience of problem solving at the most senior level. Experience of understanding and interpreting relevant national policy in a complex organisational context. Experience of strategic long-term planning. Experience of leading planning cycles from concept to delivery. Experience of managing complexity such as managing numerous work streams/projects whilst simultaneously delivering on performance targets to tight deadlines. Must be able to design and operate performance management systems and processes.
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