Key Responsibilities: Lead Coordination & Execution:
Oversee multiple enhancement initiatives related to regulatory change across different workstreams, focusing on: Implementation of a comprehensive internal service catalogue, identifying critical services and process mapping. Enhancement of customer assurance and audit capabilities concerning resilience. Introduction of resilience-by-design improvements into existing change management processes. Development of a robust business continuity strategy covering technology, cyber, data, and third-party recovery and testing. Integration of data, reporting, and governance considerations into daily operations and the development of new capabilities within current tools. Stakeholder Engagement:
Collaborate with Divisions and Functions, establishing strong relationships to act as a Subject Matter Expert (SME) in operational resilience; provide knowledge and guidance to facilitate the consistent adoption of new requirements. Professional Experience: Minimum 5 years of experience in Resilience/Operational Resilience or Operational Risk. Proficient knowledge of key resilience-related risks including Third-Party Risk, Data Risk, Cyber Risk, Technology Risk, and Business Continuity Risk. Familiarity with data analysis, manipulation, reporting, and management of analytical tools.
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