Jet2.com
&
Jet2holidays
are the UK’s
3rd largest registered airline
and
largest tour operator.
We are proud to be opening our
13th UK base
in
Luton
in
April 2025 !
Why join
Jet2.com
as a Duty Manager?
We offer our valued
Duty Manager
colleagues a range of benefits including: Excellent salary
with additional allowances for unsociable hours (hours worked between 11:00pm - 04:59am). Free Car Parking
for all our colleagues at the airport 34
days holiday entitlement per annum (pro rata for part time hours) Recommend a Friend scheme (£250 for successful referrals) Life assurance & pension scheme Colleague discounts on
Jet2holidays
and
Jet2.com
holidays and flights Annual pay review, our famous
red
uniform, paid training course & much more!
What will you do as a Duty Manager?
Lead and manage our customer facing colleagues, including Supervisor level, ensuring the delivery of a
VIP customer experience Support the delivery of operational performance KPI’s & Safety standards Ensure
adherence
to company standards and procedures & act as a
Brand Ambassador
for our company
Values
and
Safety-First Culture Coach and develop your team, including all aspects of
coaching and people management Supervise our
ramp and airside operation , provided by our
Airport partner , ensuring the delivery of operational performance
KPI’s & safety
standards Work closely with key stakeholders including our service providers and head office colleagues to ensure high standards of service and promote a ‘One Team’ ethos Monitoring and analysing airport
key performance indicators
and making
recommendations
for improvements Ensure compliance with
legal and Company requirements . Work closely with the
Station Manager , deputising as required
This is a role with
significant people
and
operational responsibility , which plays a vital part in ensuring we achieve our
On Time Performance ,
Safety
and
Customer Satisfaction
targets as we are always on hand to help our customers. This position involves working on a
rostered shift
basis
and requires
flexibility
to support our flight programme. Shifts will cover our 24/7 operation and will include
early starts, late finishes , working
weekends
and
bank holidays .
What Skills & Experience will you need?
You will:
Have proven experience of
managing teams , ideally including
Supervisory levels , in a fast-paced,
customer facing airline/airport operational environment Be
an
inspirational leader , who is committed to the
development
of others and who shares our
passion
for delivering the highest standards in
customer service
and
safety. Experience of
roster planning
and
KPI management would be beneficial Strong
operational
experience within an
airport environment
is essential for this role have excellent
communication skills
with exposure to managing and /building relationships with
service providers
and
senior stakeholders.
We are seeking
adaptable, self-motivated
individuals with good
time management
skills who enjoy working as part of a
team .
At
Jet2.com
we believe in creating memories for our customers and a rewarding career for our employees, so apply today to become a part of our awarding winning team!
#J-18808-Ljbffr
&
Jet2holidays
are the UK’s
3rd largest registered airline
and
largest tour operator.
We are proud to be opening our
13th UK base
in
Luton
in
April 2025 !
Why join
Jet2.com
as a Duty Manager?
We offer our valued
Duty Manager
colleagues a range of benefits including: Excellent salary
with additional allowances for unsociable hours (hours worked between 11:00pm - 04:59am). Free Car Parking
for all our colleagues at the airport 34
days holiday entitlement per annum (pro rata for part time hours) Recommend a Friend scheme (£250 for successful referrals) Life assurance & pension scheme Colleague discounts on
Jet2holidays
and
Jet2.com
holidays and flights Annual pay review, our famous
red
uniform, paid training course & much more!
What will you do as a Duty Manager?
Lead and manage our customer facing colleagues, including Supervisor level, ensuring the delivery of a
VIP customer experience Support the delivery of operational performance KPI’s & Safety standards Ensure
adherence
to company standards and procedures & act as a
Brand Ambassador
for our company
Values
and
Safety-First Culture Coach and develop your team, including all aspects of
coaching and people management Supervise our
ramp and airside operation , provided by our
Airport partner , ensuring the delivery of operational performance
KPI’s & safety
standards Work closely with key stakeholders including our service providers and head office colleagues to ensure high standards of service and promote a ‘One Team’ ethos Monitoring and analysing airport
key performance indicators
and making
recommendations
for improvements Ensure compliance with
legal and Company requirements . Work closely with the
Station Manager , deputising as required
This is a role with
significant people
and
operational responsibility , which plays a vital part in ensuring we achieve our
On Time Performance ,
Safety
and
Customer Satisfaction
targets as we are always on hand to help our customers. This position involves working on a
rostered shift
basis
and requires
flexibility
to support our flight programme. Shifts will cover our 24/7 operation and will include
early starts, late finishes , working
weekends
and
bank holidays .
What Skills & Experience will you need?
You will:
Have proven experience of
managing teams , ideally including
Supervisory levels , in a fast-paced,
customer facing airline/airport operational environment Be
an
inspirational leader , who is committed to the
development
of others and who shares our
passion
for delivering the highest standards in
customer service
and
safety. Experience of
roster planning
and
KPI management would be beneficial Strong
operational
experience within an
airport environment
is essential for this role have excellent
communication skills
with exposure to managing and /building relationships with
service providers
and
senior stakeholders.
We are seeking
adaptable, self-motivated
individuals with good
time management
skills who enjoy working as part of a
team .
At
Jet2.com
we believe in creating memories for our customers and a rewarding career for our employees, so apply today to become a part of our awarding winning team!
#J-18808-Ljbffr
