Company Description
At Rixos, all-inclusive is synonymous with luxury. Our unique All Inclusive – All Exclusive offering combines all-inclusive advantages with exclusive privileges. Rixos offers exceptional escapes that go beyond the imagination to open a new world of horizons for our guests. Our expertise for balancing the ultra-all-inclusive concept with a vibrant, luxury ambience and family friendly adventures truly defines the Rixos experience. Rixos makes holiday dreams come true for everyone. Job Description
Ensuring the smooth operation and coordination of all departments Acting as the main point of contact for customers and staff, particularly during shifts Dealing with customer complaints, queries, and requests for information Ensuring all health and safety regulations are adhered to by all staff and visitors Managing cash handling and banking procedures Performing administrative tasks such as scheduling shifts and managing employee performance Training staff and monitoring their performance and progress Communicating effectively with staff and upper management Ensuring that all facilities are kept clean and well maintained Assisting in the development and implementation of organizational policies and procedures Qualifications
Proven experience as a Duty Manager or relevant role Strong leadership and people management skills Good knowledge of operations management Ability to handle the pressures of simultaneously coordinating a wide range of activities Customer-service oriented with excellent communication skills Knowledge of industry’s legal rules and guidelines Additional Information
Have excellent communication, negotiation, leadership, and organizational skills, as well as a creative and flexible mindset. You should be able to work under pressure, handle multiple tasks, and deal with different types of people and situations. You should also have a passion for entertainment and a good knowledge of the latest trends and technologies in the field.
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At Rixos, all-inclusive is synonymous with luxury. Our unique All Inclusive – All Exclusive offering combines all-inclusive advantages with exclusive privileges. Rixos offers exceptional escapes that go beyond the imagination to open a new world of horizons for our guests. Our expertise for balancing the ultra-all-inclusive concept with a vibrant, luxury ambience and family friendly adventures truly defines the Rixos experience. Rixos makes holiday dreams come true for everyone. Job Description
Ensuring the smooth operation and coordination of all departments Acting as the main point of contact for customers and staff, particularly during shifts Dealing with customer complaints, queries, and requests for information Ensuring all health and safety regulations are adhered to by all staff and visitors Managing cash handling and banking procedures Performing administrative tasks such as scheduling shifts and managing employee performance Training staff and monitoring their performance and progress Communicating effectively with staff and upper management Ensuring that all facilities are kept clean and well maintained Assisting in the development and implementation of organizational policies and procedures Qualifications
Proven experience as a Duty Manager or relevant role Strong leadership and people management skills Good knowledge of operations management Ability to handle the pressures of simultaneously coordinating a wide range of activities Customer-service oriented with excellent communication skills Knowledge of industry’s legal rules and guidelines Additional Information
Have excellent communication, negotiation, leadership, and organizational skills, as well as a creative and flexible mindset. You should be able to work under pressure, handle multiple tasks, and deal with different types of people and situations. You should also have a passion for entertainment and a good knowledge of the latest trends and technologies in the field.
#J-18808-Ljbffr
