Lead A/B testing campaigns, identify opportunities for innovation, and implement impactful changes using Dynamic Yield and other tools. Collaborate with UX, BI&A, and CRM teams to ensure seamless execution. Enhancing Customer Experience:
Support premiumisation efforts by optimizing CMS templates, briefing new features, and ensuring mobile and desktop journeys meet customer expectations. Driving Performance Improvements:
Use analytics tools like Quantum Metric and Google Analytics to uncover optimisation opportunities, monitor test performance, and refine strategies based on data-driven insights. Collaborating Across Teams:
Work cross-functionally with UX, Tech, and Analytics teams to prioritize and execute projects while fostering a culture of testing and personalisation. Stakeholder Management:
Act as a key liaison with Dynamic Yield and other partners, maintaining strong relationships to drive innovation and stay ahead of industry trends. What You'll Bring: We're seeking a motivated, technically minded professional who thrives in a fast-paced, collaborative environment. You'll bring a passion for eCommerce, a deep understanding of personalisation and optimisation, and the ability to drive meaningful results. Our ideal candidate will also possess: 2-3 years of eCommerce experience, with expertise in optimisation and personalisation. Technical proficiency, including experience with HTML, QA processes, and content management systems. Strong analytical skills with experience in eCommerce analytics tools and the ability to extract actionable insights. Exceptional organizational and project management skills, with the ability to juggle multiple priorities and meet deadlines. Commercial and results-driven mindset with a focus on profitability and performance. Excellent communication skills to collaborate cross-functionally and manage both internal and external stakeholders effectively. A supportive team-oriented attitude with self-motivation and adaptability in a dynamic environment. At Sephora, your contributions will shape the future of our digital experience, ensuring our brand continues to lead and innovate in the beauty industry. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
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Sephora is the world’s leading global prestige beauty retail brand. With 52 000 passionate employees operating in 34 markets, Sephora connects customers and beauty brands within the world’s most trusted and dynamic beauty community. We serve a highly engaged community of hundreds of millions of beauty followers across our global omnichannel network of more than 3 000 stores and iconic flagships, and our e-commerce and digital platforms, offering personalized and immersive seamless experiences across every touchpoint. With our curation of close to 500 brands and our own label, Sephora Collection, we offer the most unique and diverse range of prestige beauty products, tailored to our customers’ needs from fragrance to make-up, haircare, skincare and beyond, as we constantly reimagine the world of prestige beauty. Since our inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, we have been disrupting the prestige beauty retail industry. Today, we continue to break with convention to drive our mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
