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Job Details
Hours:
37.5, Monday to Friday
Contract:
Permanent
Location:
Hybrid remote working, with 3 days a week in our VHQ, Crawley. This must include a Tuesday
Closing date:
Sunday, 12th January 2025
In a nutshell
Known internally as an eCommerce Specialist, you'll play a key role in driving Virgin Atlantic's digital trading strategy. From optimising customer journeys to ensuring accurate merchandising and delivering impactful promotional campaigns, you'll help shape the success of our ecommerce performance.
This is a role for someone passionate about ecommerce, with a knack for analysing data, improving ROI, and creating seamless digital experiences. You'll work closely with cross-functional teams to deliver results that align with Virgin Atlantic's strategic ambitions while championing the digital trading function across the business.
Day to day
Ensure the accurate presentation of pricing, promotions, and product data across all digital platforms. Optimise the customer journey by reducing bounce rates, increasing content engagement, and driving conversions. Analyse competitor activity and industry trends to inform and refine trading strategies. Support traffic acquisition and conversion optimisation through PPC, SEO, and affiliate marketing. Provide precise planning data to support operational and resource modeling. Collaborate with internal teams to ensure alignment of promotional activities with broader business goals. Represent the ecommerce trading function at key commercial forums and meetings. Regularly review trading performance and provide actionable insights to improve metrics and outcomes.
About you
Are you a detail-oriented, results-driven digital professional who thrives in fast-paced environments? Do you enjoy collaborating with others and using data to drive impactful decisions? If so, we'd love to hear from you!
We're looking for someone who has:
A proven track record of delivering results in a commercial eCommerce or digital trading role. Strong analytical and commercial acumen, with the ability to interpret data to drive performance. Experience with web analytics tools such as Adobe Analytics or Google Analytics. Knowledge of traffic acquisition strategies, including PPC, SEO, and affiliates. Excellent written and verbal communication skills. A proactive mindset with a passion for continuous improvement. An understanding of user experiences principles and their impact on conversion and engagement.
If this sounds like you, we'd love to hear from you!
Our recipe for leadership
At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit.
Be yourself
Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. #J-18808-Ljbffr
Hours:
37.5, Monday to Friday
Contract:
Permanent
Location:
Hybrid remote working, with 3 days a week in our VHQ, Crawley. This must include a Tuesday
Closing date:
Sunday, 12th January 2025
In a nutshell
Known internally as an eCommerce Specialist, you'll play a key role in driving Virgin Atlantic's digital trading strategy. From optimising customer journeys to ensuring accurate merchandising and delivering impactful promotional campaigns, you'll help shape the success of our ecommerce performance.
This is a role for someone passionate about ecommerce, with a knack for analysing data, improving ROI, and creating seamless digital experiences. You'll work closely with cross-functional teams to deliver results that align with Virgin Atlantic's strategic ambitions while championing the digital trading function across the business.
Day to day
Ensure the accurate presentation of pricing, promotions, and product data across all digital platforms. Optimise the customer journey by reducing bounce rates, increasing content engagement, and driving conversions. Analyse competitor activity and industry trends to inform and refine trading strategies. Support traffic acquisition and conversion optimisation through PPC, SEO, and affiliate marketing. Provide precise planning data to support operational and resource modeling. Collaborate with internal teams to ensure alignment of promotional activities with broader business goals. Represent the ecommerce trading function at key commercial forums and meetings. Regularly review trading performance and provide actionable insights to improve metrics and outcomes.
About you
Are you a detail-oriented, results-driven digital professional who thrives in fast-paced environments? Do you enjoy collaborating with others and using data to drive impactful decisions? If so, we'd love to hear from you!
We're looking for someone who has:
A proven track record of delivering results in a commercial eCommerce or digital trading role. Strong analytical and commercial acumen, with the ability to interpret data to drive performance. Experience with web analytics tools such as Adobe Analytics or Google Analytics. Knowledge of traffic acquisition strategies, including PPC, SEO, and affiliates. Excellent written and verbal communication skills. A proactive mindset with a passion for continuous improvement. An understanding of user experiences principles and their impact on conversion and engagement.
If this sounds like you, we'd love to hear from you!
Our recipe for leadership
At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit.
Be yourself
Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. #J-18808-Ljbffr
