Change Management and Training Specialist, HealthTech
Join us as we change healthcare for the better. OceanMD, a WELL Health Company, is the leading provider of EMR-integrated Patient Engagement and eReferral tools in Canada, playing a critical role in millions of patient visits and thousands of referrals every week. Our digital healthcare solutions empower patients and physicians to overcome the barriers preventing the timely delivery of healthcare services. Who we need Reporting to the Senior Manager of Change Management and Training, we have a newly created opportunity for a Change Management and Training Specialist to join our Client Experience team. You will play a pivotal role in driving client success by understanding their needs, fostering trust, and creating strategies to optimize engagement with our OceanMD platform. What you will do: Change management.
You will support large-scale change management projects, ensuring successful implementation and adoption of healthcare technology solutions. Training.
You will design, develop, and deliver comprehensive training programs for clients and internal stakeholders. Support clients.
You will ensure client concerns are addressed promptly, demonstrating empathy and patience. Create a pathway for adoption.
You will empower clients with the information they need to adopt our platform successfully. What you bring: The experience.
You have an undergraduate degree or Master’s degree in health administration and/or health informatics. The communication skills.
You have the confidence to clearly articulate and convey complex ideas in an easily understood manner. The customer-focus.
You have exceptional collaboration and communication skills. The analytical approach.
You are naturally curious and highly logical. The technical skills.
You are comfortable using a range of training design, development, and delivery tools. What you can expect from our interview process: A virtual interview with a Talent Advisor discussing your interest in the role and the company. An in-person or virtual interview with the Vice-President, Client Relations and the Senior Manager, Change Management & Training. A virtual interview with fellow team members and the COO. Our culture, our team We’re a scaling company, expanding rapidly across the country. We are incredibly passionate about our ability to make a difference in the lives of Canadians through our technology. A note on values We value ethical behaviour above all else. We care about each other and respect each other as professionals and people. We look for people who share these values. We are transforming patient care across the country and we’ve only just begun. Join us We are always on the lookout for ethically driven, intelligent, and compassionate professionals who want to be part of an energetic culture and company.
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Join us as we change healthcare for the better. OceanMD, a WELL Health Company, is the leading provider of EMR-integrated Patient Engagement and eReferral tools in Canada, playing a critical role in millions of patient visits and thousands of referrals every week. Our digital healthcare solutions empower patients and physicians to overcome the barriers preventing the timely delivery of healthcare services. Who we need Reporting to the Senior Manager of Change Management and Training, we have a newly created opportunity for a Change Management and Training Specialist to join our Client Experience team. You will play a pivotal role in driving client success by understanding their needs, fostering trust, and creating strategies to optimize engagement with our OceanMD platform. What you will do: Change management.
You will support large-scale change management projects, ensuring successful implementation and adoption of healthcare technology solutions. Training.
You will design, develop, and deliver comprehensive training programs for clients and internal stakeholders. Support clients.
You will ensure client concerns are addressed promptly, demonstrating empathy and patience. Create a pathway for adoption.
You will empower clients with the information they need to adopt our platform successfully. What you bring: The experience.
You have an undergraduate degree or Master’s degree in health administration and/or health informatics. The communication skills.
You have the confidence to clearly articulate and convey complex ideas in an easily understood manner. The customer-focus.
You have exceptional collaboration and communication skills. The analytical approach.
You are naturally curious and highly logical. The technical skills.
You are comfortable using a range of training design, development, and delivery tools. What you can expect from our interview process: A virtual interview with a Talent Advisor discussing your interest in the role and the company. An in-person or virtual interview with the Vice-President, Client Relations and the Senior Manager, Change Management & Training. A virtual interview with fellow team members and the COO. Our culture, our team We’re a scaling company, expanding rapidly across the country. We are incredibly passionate about our ability to make a difference in the lives of Canadians through our technology. A note on values We value ethical behaviour above all else. We care about each other and respect each other as professionals and people. We look for people who share these values. We are transforming patient care across the country and we’ve only just begun. Join us We are always on the lookout for ethically driven, intelligent, and compassionate professionals who want to be part of an energetic culture and company.
#J-18808-Ljbffr
