EL1 Service Delivery (General & Affirmative Measures-Disability)
Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. A new role awaits
We have exciting opportunities for Assistant Directors to join our Service Delivery (SD) Team. SD is responsible for engaging with participants and managing participant plans and supports to ensure accessible, nationally consistent participant experiences. The SD team in NSW/ACT are a high-performing, agile and diverse workforce.
These vacancies are available under two streams: General and Affirmative Measures – Disability. Please indicate which stream you are applying for at the time of completing your application.
*General stream is open to all eligible Australian Citizens.
*Affirmative Measures – Disability provisions are open for these positions. The affirmative measure position is to improve employment opportunities for people with disability in the Australian Public Service. They are open only to people with disability. To be part of the affirmative measures employment process applicants must be able to provide evidence at the offer stage. Where you can add value
These are dynamic leadership positions and as a valuable member of the team, you will successfully identify and resolve issues and risks across a range of business activities and support team members.
We are looking for people with excellent communication skills and solution-focused individuals. You will be able to overcome challenges and have the resilience to focus on the task at hand. Your ability to collaborate and influence others to achieve an outcome will see you deliver and excel. Your day will see you: Being a positive and supportive leader for multiple service delivery teams across NSW/ACT Managing performance and monitoring the health and wellbeing of the team Effectively working with a range of stakeholders internal and external to the Agency Providing specialised advice and resolving issues and complaints on complex matters inclusive of legislation interpretation, policies and procedures Managing risk and quality performance Enough about us, let’s talk about you
You are a leader with knowledge and experience to operate autonomously and collaborate confidently at all levels while building relationships with internal and external stakeholders.
This is a virtual team environment, so you will need to effectively lead and manage a team while also building capabilities within your team. Experienced leaders will be able to help identify areas of improvement and implement new processes in an effective way that minimises risk.
You will demonstrate a high level of legislative understanding with the ability to adapt to change and communicate this to all levels of staff, whilst leading and providing a high level of performance with the participant’s needs as well as the ongoing sustainability of the NDIA in mind. Your NDIA Experience
We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best.
We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own. Access to higher superannuation and above market leave entitlements Competitive remuneration and working conditions that support a positive work life balance Access to ongoing professional development and learning While these roles are ideally performed from Hurstville, Burwood, Liverpool, Blacktown, Moree, Broken Hill, Newcastle or Nowra, other remote working locations may be considered in NSW and the ACT only.
We intend to fill these roles in an ongoing capacity; however, non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered. Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship. Applications for this role close: Thursday 13 February 2025 at 11.30pm (AEDT)
If you have any questions, please contact
Christopher Gatenby
on
0476 842 024
or email
christopher.gatenby@ndis.gov.au With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting. NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process. There are certain roles within the National Disability Insurance that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.
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Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. A new role awaits
We have exciting opportunities for Assistant Directors to join our Service Delivery (SD) Team. SD is responsible for engaging with participants and managing participant plans and supports to ensure accessible, nationally consistent participant experiences. The SD team in NSW/ACT are a high-performing, agile and diverse workforce.
These vacancies are available under two streams: General and Affirmative Measures – Disability. Please indicate which stream you are applying for at the time of completing your application.
*General stream is open to all eligible Australian Citizens.
*Affirmative Measures – Disability provisions are open for these positions. The affirmative measure position is to improve employment opportunities for people with disability in the Australian Public Service. They are open only to people with disability. To be part of the affirmative measures employment process applicants must be able to provide evidence at the offer stage. Where you can add value
These are dynamic leadership positions and as a valuable member of the team, you will successfully identify and resolve issues and risks across a range of business activities and support team members.
We are looking for people with excellent communication skills and solution-focused individuals. You will be able to overcome challenges and have the resilience to focus on the task at hand. Your ability to collaborate and influence others to achieve an outcome will see you deliver and excel. Your day will see you: Being a positive and supportive leader for multiple service delivery teams across NSW/ACT Managing performance and monitoring the health and wellbeing of the team Effectively working with a range of stakeholders internal and external to the Agency Providing specialised advice and resolving issues and complaints on complex matters inclusive of legislation interpretation, policies and procedures Managing risk and quality performance Enough about us, let’s talk about you
You are a leader with knowledge and experience to operate autonomously and collaborate confidently at all levels while building relationships with internal and external stakeholders.
This is a virtual team environment, so you will need to effectively lead and manage a team while also building capabilities within your team. Experienced leaders will be able to help identify areas of improvement and implement new processes in an effective way that minimises risk.
You will demonstrate a high level of legislative understanding with the ability to adapt to change and communicate this to all levels of staff, whilst leading and providing a high level of performance with the participant’s needs as well as the ongoing sustainability of the NDIA in mind. Your NDIA Experience
We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best.
We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own. Access to higher superannuation and above market leave entitlements Competitive remuneration and working conditions that support a positive work life balance Access to ongoing professional development and learning While these roles are ideally performed from Hurstville, Burwood, Liverpool, Blacktown, Moree, Broken Hill, Newcastle or Nowra, other remote working locations may be considered in NSW and the ACT only.
We intend to fill these roles in an ongoing capacity; however, non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered. Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship. Applications for this role close: Thursday 13 February 2025 at 11.30pm (AEDT)
If you have any questions, please contact
Christopher Gatenby
on
0476 842 024
or email
christopher.gatenby@ndis.gov.au With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting. NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process. There are certain roles within the National Disability Insurance that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.
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