Working as part of a team to provide out of hours dental care for NHS patients. Ideally working Thursday & Friday 5.30pm -10pm, Saturday 8.30am-1pm.
Job Overview
At Sussex Community NHS Foundation Trust, we believe in excellent care at the heart of the community. We encourage and expect all staff to actively promote and adhere to the Trust's values in every aspect of their work.
Main Duties of the Job
Process all enquiries at the clinic from patients, the general public, service providers, and other medical professionals, referring any queries on as appropriate.
Take all telephone calls to the clinic from members of the public requiring emergency dental care, ensuring that all are dealt with in a professional manner.
When necessary, telephone dentists on the short notice cancellation list.
Collect all patient charges and record details accurately on the cash sheet, ensuring that financial procedures are adhered to at all times.
Ask patients appropriate questions relating to their dental problem and book in patients who require emergency treatment or get the dentist to call back with telephone advice.
Provide patients with directions to the dental clinic when required.
Ensure all patient records are available for the dentist in respect of the patients booked in.
Keep the clinic reception and waiting area clean and tidy, removing any out of date information relating to the emergency dental service.
Use the dental software package provided at your clinic to book appointments and input patient information accurately.
About Us
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million, providing essential medical, nursing, and therapeutic care to adults and children.
Why Work for Us?
Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support.
Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county.
Supportive flexible working patterns such as part time, flexi time, annualized hours, and flexi retirement options.
Excellent training and development opportunities.
Cost-effective workplace nurseries in Crawley, Hove, and Brighton.
EMBRACE, Disability and Wellbeing, LGBTQIA+, and Religion Spirituality and Belief staff networks.
Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces.
Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA).
Located in stunning Sussex, with easy access to the South Downs and the coast.
Access to a wide range of benefits and discounts for NHS staff.
Person Specification
Experience
Skills
Customer Care Qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer Name
Sussex Community NHS Foundation Trust Address
Jubilee Dental Centre, St Richards Hospital
#J-18808-Ljbffr
Skills
Customer Care Qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer Name
Sussex Community NHS Foundation Trust Address
Jubilee Dental Centre, St Richards Hospital
#J-18808-Ljbffr
