Join Our Team as an Emergency Department Coordinator/Receptionist
Are you looking for a rewarding role in a fast-paced and vital healthcare setting? We are expanding our Emergency Department (ED) team and are seeking Coordinators/Receptionists to join us at both our Maidstone and Tunbridge Wells sites.
The post holder will be one of the first interactions the patient has when entering ED. You will be responsible for booking patients into the department via our IT systems, with accuracy and efficiency, liaising effectively with clinical staff, and undertaking other administrative duties to support the vital functions of the ED service. A key part of the role involves precise data entry in our appointment-based systems, ensuring smooth and efficient operations.
Main duties of the job
What We're Looking For: A detail-oriented individual with strong data entry skills. A logical thinker who can use their initiative to make decisions in a fast-paced environment. Computer literacy and proficiency in navigating systems and software. Excellent communication and organisational abilities. Working Hours: This role involves working shifts, including days and nights, which can range from 6 to 12 hours per block. Cross-site working will be required. Why Join Us? Be part of a supportive and dedicated team in a critical healthcare environment. Develop your skills while contributing to a vital public service. Please note: This vacancy may close earlier than the advertised deadline. Submit your application as soon as possible to avoid missing out on this exciting opportunity. Please note, that we are currently unable to offer a certificate of sponsorship for this role as it does not meet the UK Visas and Immigration criteria. About us
MTW is a large acute hospital trust in the south-east of England. We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre. In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East. Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at
Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children). At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. Interview Date: TBC Person Specification
Qualifications
GCSE's, or have equivalent relevant experience to ongoing education and training. Basic IT qualification or ability to demonstrate knowledge. Skills
IT literate. Good communication skills: verbal, written, electronic and telephone. Ability to manage own workload. Ability to liaise effectively. Experience/Knowledge
Experienced in using the Allscripts PAS. Knowledge of the tracking and locating of patient notes. Previous experience working in NHS. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
Maidstone and Tunbridge Wells NHS Trust Address
Maidstone and Tunbridge Wells Hospital (Cross Site) £24,071 to £25,674 a year per annum pro rata Contract
Permanent Working pattern
Full-time, Part-time Reference number
359-6874454-T2 Job locations
Maidstone and Tunbridge Wells Hospital (Cross Site)
#J-18808-Ljbffr
What We're Looking For: A detail-oriented individual with strong data entry skills. A logical thinker who can use their initiative to make decisions in a fast-paced environment. Computer literacy and proficiency in navigating systems and software. Excellent communication and organisational abilities. Working Hours: This role involves working shifts, including days and nights, which can range from 6 to 12 hours per block. Cross-site working will be required. Why Join Us? Be part of a supportive and dedicated team in a critical healthcare environment. Develop your skills while contributing to a vital public service. Please note: This vacancy may close earlier than the advertised deadline. Submit your application as soon as possible to avoid missing out on this exciting opportunity. Please note, that we are currently unable to offer a certificate of sponsorship for this role as it does not meet the UK Visas and Immigration criteria. About us
MTW is a large acute hospital trust in the south-east of England. We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre. In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East. Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at
Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children). At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. Interview Date: TBC Person Specification
Qualifications
GCSE's, or have equivalent relevant experience to ongoing education and training. Basic IT qualification or ability to demonstrate knowledge. Skills
IT literate. Good communication skills: verbal, written, electronic and telephone. Ability to manage own workload. Ability to liaise effectively. Experience/Knowledge
Experienced in using the Allscripts PAS. Knowledge of the tracking and locating of patient notes. Previous experience working in NHS. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
Maidstone and Tunbridge Wells NHS Trust Address
Maidstone and Tunbridge Wells Hospital (Cross Site) £24,071 to £25,674 a year per annum pro rata Contract
Permanent Working pattern
Full-time, Part-time Reference number
359-6874454-T2 Job locations
Maidstone and Tunbridge Wells Hospital (Cross Site)
#J-18808-Ljbffr
