Working with CYP emotional needs across all elements of the iTHRIVE model. This diverse and exciting role delivers a range of interventions to CYP (children and young people) at various stages of their emotional recovery and safety needs. Working as part of a multi-disciplinary community team you will work on a rotational basis across the community day & educational provisions as well as the urgent need Haven evening (inc. weekends) service.
Main duties of the job
The successful candidate will play a critical role in supporting the mental and emotional well-being of CYP within our community. This position involves providing direct urgent mental health services, collaborating with families, emergency services, CAMHS, schools, and community organisations, and contributing to a positive, inclusive, and supportive environment for young people. The ideal candidate will have experience in providing direct urgent need mental health support, a strong understanding of the challenges faced by young people, the risks presented on engagement with emergency and urgent services, effective responses to behaviours that challenge, and de-escalation techniques, and a commitment to delivering high-quality, compassionate care. About us
ABL is an exciting fast-paced, growing community health organisation. As an experienced, CQC registered, provider of community health services, we are passionate about delivering evidence-based, innovative, effective and relevant health care services in partnership with individuals, communities and stakeholders. We are a values-driven organisation, dedicated to reducing health inequalities and improving people's lives. We would love to hear from you if you would like the opportunity to work within a close team of committed professionals and you share our values of designing and delivering health services. Job responsibilities
Main Duties and responsibilities: Haven (Evening service)
In this part of the role you will be the lead support and responsible for providing direct urgent emotional support for CYP presenting significant critical safety needs and behaviours that challenge. After initial contact with one of our identified urgent/emergency service referral partners, the Haven service provides immediate intervention. This service supports CYP through highly targeted interventions with immediate care needs within the Getting risk support / Getting more help elements of the iTHRIVE model. Independently conduct rapid assessment of referred CYP against service inclusion/exclusion criteria in liaison with Police, Ambulance, ED and CAMHS, collaborate with these services to agree and coordinate ongoing safety on acceptance to service. Implement immediate mood regulation interventions and emotional support for CYP experiencing urgent mental health issues. Conduct rapid risk assessments and agree necessary collaborative interventions with referral partners to identify the severity of mental health need, mitigate identified risks, and develop appropriate, effective urgent high-need safety plans. Deescalate and compassionately manage presenting CYPs potential behaviours that challenge. Report any identified safeguarding concerns of CYP and coordinate necessary actions to mitigate any immediate risks to self/others. Liaise with Caregivers and referral partners to ensure ongoing immediate safety of CYP post-intervention and coordinate a safe return to home residence or work with partners to identify safe emergency accommodation. Develop and implement follow-up care plans, including referrals to appropriate mental health services (internal Be U Swindon & external service offers). Offer guidance and support to families and caregivers, helping them understand and effectively respond to the mental health needs of their children. Maintain accurate and up-to-date records, ensuring all interventions and plans are thoroughly documented. Participate in ongoing training and professional development opportunities to stay current with best practices in mental healthcare. Hubs (Day services)
This part of the role delivers emotional support to CYP in community settings including education settings, community centres, and Be U therapeutic spaces. This service supports CYP presenting with care needs within Getting Advice / Getting Help elements of the iTHRIVE model. Develop individualised care plans based on assessments, considering the unique needs and circumstances of each child. Provide evidence-based therapeutic interventions, including individual and group therapeutic interventions to CYP. Engage with children in various settings, including schools and community centres. Work closely with families as appropriate to offer guidance, education, and support in managing their child's mental health challenges. Provide training and resources to parents and caregivers to help them understand and address their child's mental health needs effectively. Collaborate with schools, healthcare providers, social services, and other community organisations to coordinate care and ensure a holistic approach to each child's well-being. Advocate for the mental health needs of children and adolescents within the community, promoting awareness and reducing stigma. Respond to identified safeguarding concerns, providing immediate support and intervention to children and families in need. Maintain accurate and up-to-date records of assessments, treatment plans, progress notes, and other relevant documentation. Stay current with developments in child and adolescent mental health, attending training sessions, workshops, and conferences as needed. Participate in regular supervision and peer support meetings to ensure best practices and continuous professional growth. Engage with local communities to raise awareness about mental health issues and available support services for children and young people. Any other duties appropriate to role to support the development of the service offer and quality of care received by CYP. This job profile is intended as a general guide to the responsibilities attached to the post and may be altered from time to time, following consultation with the postholder to reflect changing needs of the service &/or ABL's priorities. Strong urgent intervention, de-escalation and risk assessment skills. Understanding of emergency and urgent services and effective collaboration to mitigate identified risks. Resilience to highly demanding care environments. Compassionate when responding to significant behaviours that challenge. Excellent understanding of CYP MH challenges and effective interventions. Adept at coordinating emergency continuation plans such as facilitating safe return to home residence / emergency housing and hostels. Proficiency in maintaining detailed and accurate documentation. Familiarity with local mental health resources and services. Excellent communication and interpersonal skills, with the ability to build trust and rapport with children, families, and professionals. Ability to work independently and as part of a multidisciplinary team. Cultural competency and sensitivity to the diverse needs of the community. Person Specification
Job Specific Requirements
Work flexibly and adapt to suit service need. Work flexibly across a rota system inc. evenings and weekends. Ability to travel across service area footprint. Enhanced DBS check. Qualifications
Up to date knowledge of CYP emotional wellbeing / early mental health clinical evidence-based practice and support for parents/carers. Experience
Knowledge of development in MH CYP, family development and of transitions. Experience of working in an enhanced need MH multi-disciplinary team environment and with external professionals such as emergency services. Experience providing direct urgent mental health services within an urgent care setting or working with clients presenting with significant safety needs and behaviours that challenge. Ability to work independently to assess and manage risks inc. urgent needs with experience of developing appropriate plans to meet urgent challenging needs. Ability to recognise and respond to concerns about child protection and safeguarding. Ability to make use of supervision to support own wellbeing and professional development. Experience in quality improvement measures. Experience in delivering training and workshops to CYP and parents / carers. Experience in delivering training to professionals. Experience in running group interventions / peer support groups. Skills and Knowledge
Excellent interpersonal skills. Excellent communication skills including listening, verbal and written. Ability to communicate with CYP of different ages, developmental levels and backgrounds. Excellent telephone manner. Ability to prioritise work tasks. Highly resilient, with the ability to work under high pressure and in a fast-paced environment. Excellent organisational and time management skills. Understanding and evidence of adhering to information governance and data protection policies. Efficient problem-solving skills. Ability to interact with colleagues and other stakeholders politely and courteously. Excellent IT skills and proficient in all areas of Microsoft Office. Experience with reporting in client database packages. Excellent customer care. Evidence of accuracy and paying attention to detail in tasks. Punctuality, reliability and honesty. Ability to use own initiative and confident to do so in the workplace. Local knowledge of services and need. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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The successful candidate will play a critical role in supporting the mental and emotional well-being of CYP within our community. This position involves providing direct urgent mental health services, collaborating with families, emergency services, CAMHS, schools, and community organisations, and contributing to a positive, inclusive, and supportive environment for young people. The ideal candidate will have experience in providing direct urgent need mental health support, a strong understanding of the challenges faced by young people, the risks presented on engagement with emergency and urgent services, effective responses to behaviours that challenge, and de-escalation techniques, and a commitment to delivering high-quality, compassionate care. About us
ABL is an exciting fast-paced, growing community health organisation. As an experienced, CQC registered, provider of community health services, we are passionate about delivering evidence-based, innovative, effective and relevant health care services in partnership with individuals, communities and stakeholders. We are a values-driven organisation, dedicated to reducing health inequalities and improving people's lives. We would love to hear from you if you would like the opportunity to work within a close team of committed professionals and you share our values of designing and delivering health services. Job responsibilities
Main Duties and responsibilities: Haven (Evening service)
In this part of the role you will be the lead support and responsible for providing direct urgent emotional support for CYP presenting significant critical safety needs and behaviours that challenge. After initial contact with one of our identified urgent/emergency service referral partners, the Haven service provides immediate intervention. This service supports CYP through highly targeted interventions with immediate care needs within the Getting risk support / Getting more help elements of the iTHRIVE model. Independently conduct rapid assessment of referred CYP against service inclusion/exclusion criteria in liaison with Police, Ambulance, ED and CAMHS, collaborate with these services to agree and coordinate ongoing safety on acceptance to service. Implement immediate mood regulation interventions and emotional support for CYP experiencing urgent mental health issues. Conduct rapid risk assessments and agree necessary collaborative interventions with referral partners to identify the severity of mental health need, mitigate identified risks, and develop appropriate, effective urgent high-need safety plans. Deescalate and compassionately manage presenting CYPs potential behaviours that challenge. Report any identified safeguarding concerns of CYP and coordinate necessary actions to mitigate any immediate risks to self/others. Liaise with Caregivers and referral partners to ensure ongoing immediate safety of CYP post-intervention and coordinate a safe return to home residence or work with partners to identify safe emergency accommodation. Develop and implement follow-up care plans, including referrals to appropriate mental health services (internal Be U Swindon & external service offers). Offer guidance and support to families and caregivers, helping them understand and effectively respond to the mental health needs of their children. Maintain accurate and up-to-date records, ensuring all interventions and plans are thoroughly documented. Participate in ongoing training and professional development opportunities to stay current with best practices in mental healthcare. Hubs (Day services)
This part of the role delivers emotional support to CYP in community settings including education settings, community centres, and Be U therapeutic spaces. This service supports CYP presenting with care needs within Getting Advice / Getting Help elements of the iTHRIVE model. Develop individualised care plans based on assessments, considering the unique needs and circumstances of each child. Provide evidence-based therapeutic interventions, including individual and group therapeutic interventions to CYP. Engage with children in various settings, including schools and community centres. Work closely with families as appropriate to offer guidance, education, and support in managing their child's mental health challenges. Provide training and resources to parents and caregivers to help them understand and address their child's mental health needs effectively. Collaborate with schools, healthcare providers, social services, and other community organisations to coordinate care and ensure a holistic approach to each child's well-being. Advocate for the mental health needs of children and adolescents within the community, promoting awareness and reducing stigma. Respond to identified safeguarding concerns, providing immediate support and intervention to children and families in need. Maintain accurate and up-to-date records of assessments, treatment plans, progress notes, and other relevant documentation. Stay current with developments in child and adolescent mental health, attending training sessions, workshops, and conferences as needed. Participate in regular supervision and peer support meetings to ensure best practices and continuous professional growth. Engage with local communities to raise awareness about mental health issues and available support services for children and young people. Any other duties appropriate to role to support the development of the service offer and quality of care received by CYP. This job profile is intended as a general guide to the responsibilities attached to the post and may be altered from time to time, following consultation with the postholder to reflect changing needs of the service &/or ABL's priorities. Strong urgent intervention, de-escalation and risk assessment skills. Understanding of emergency and urgent services and effective collaboration to mitigate identified risks. Resilience to highly demanding care environments. Compassionate when responding to significant behaviours that challenge. Excellent understanding of CYP MH challenges and effective interventions. Adept at coordinating emergency continuation plans such as facilitating safe return to home residence / emergency housing and hostels. Proficiency in maintaining detailed and accurate documentation. Familiarity with local mental health resources and services. Excellent communication and interpersonal skills, with the ability to build trust and rapport with children, families, and professionals. Ability to work independently and as part of a multidisciplinary team. Cultural competency and sensitivity to the diverse needs of the community. Person Specification
Job Specific Requirements
Work flexibly and adapt to suit service need. Work flexibly across a rota system inc. evenings and weekends. Ability to travel across service area footprint. Enhanced DBS check. Qualifications
Up to date knowledge of CYP emotional wellbeing / early mental health clinical evidence-based practice and support for parents/carers. Experience
Knowledge of development in MH CYP, family development and of transitions. Experience of working in an enhanced need MH multi-disciplinary team environment and with external professionals such as emergency services. Experience providing direct urgent mental health services within an urgent care setting or working with clients presenting with significant safety needs and behaviours that challenge. Ability to work independently to assess and manage risks inc. urgent needs with experience of developing appropriate plans to meet urgent challenging needs. Ability to recognise and respond to concerns about child protection and safeguarding. Ability to make use of supervision to support own wellbeing and professional development. Experience in quality improvement measures. Experience in delivering training and workshops to CYP and parents / carers. Experience in delivering training to professionals. Experience in running group interventions / peer support groups. Skills and Knowledge
Excellent interpersonal skills. Excellent communication skills including listening, verbal and written. Ability to communicate with CYP of different ages, developmental levels and backgrounds. Excellent telephone manner. Ability to prioritise work tasks. Highly resilient, with the ability to work under high pressure and in a fast-paced environment. Excellent organisational and time management skills. Understanding and evidence of adhering to information governance and data protection policies. Efficient problem-solving skills. Ability to interact with colleagues and other stakeholders politely and courteously. Excellent IT skills and proficient in all areas of Microsoft Office. Experience with reporting in client database packages. Excellent customer care. Evidence of accuracy and paying attention to detail in tasks. Punctuality, reliability and honesty. Ability to use own initiative and confident to do so in the workplace. Local knowledge of services and need. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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