JOB TITLE:
Employee Engagement Executive (New Business)
SALARY:
£29,431 rising to £30,609 as of 1/04/2
LOCATION(S):
Watford
HOURS:
Full-time
WORKING PATTERN:
First 6 months is 5 days in the office and then move to hybrid, which involves spending at least three days per week, or 60% of our time, at our Watford office.
About this Opportunity Working within a small dedicated team within the office, you’ll be providing customer service excellence and sales support to the entire business. Reporting to the supervisor of the Employee Engagement team, you’ll work closely with the rest of the Employee Engagement Team and contribute to the continued growth and development of our rapidly expanding business. What you’ll need Outbound proactive calls to customer base to directly sell the car scheme to interested parties, through phone calls, emails, and web chats to ensure seven-day untouched case turnaround.
To deal with a high amount of inbound calls - conversion and follow-up to secure an order. Updating customers on the progress of their quote, suggesting alternatives suitable for their needs.
Checking and communicating lead-times for motor vehicles and arranging bespoke quotations for customers.
Communicate special offers announced by the business to enhance order count.
Attending driver roadshows and launch events, following up on feedback and competitions.
Liaise and network with a range of stakeholders, e.g., customers, drivers, colleagues, suppliers, and partner organizations, and keep up to date with new vehicles on the market and test drive internal demo cars to enhance knowledge.
And any experience of these would be really useful Comprehensive understanding of Salary Sacrifice schemes.
Extensive vehicle knowledge.
Team player.
A proven ability to proactively plan, problem-solve, and prioritize.
Ability to work well under pressure.
A warm, enthusiastic, and outgoing personality.
Self-motivated, driven, strong attention to detail with a flexible approach.
About working for us Our focus is to ensure we're inclusive every day, building an organization that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organizations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes • A generous pension contribution of up to 15% • An annual performance-related bonus • Share schemes including free shares • Benefits you can adapt to your lifestyle, such as discounted shopping • 22 days’ holiday, with bank holidays on top • A range of wellbeing initiatives and generous parental leave policies Ready to start growing with purpose? Apply today.
#J-18808-Ljbffr
Employee Engagement Executive (New Business)
SALARY:
£29,431 rising to £30,609 as of 1/04/2
LOCATION(S):
Watford
HOURS:
Full-time
WORKING PATTERN:
First 6 months is 5 days in the office and then move to hybrid, which involves spending at least three days per week, or 60% of our time, at our Watford office.
About this Opportunity Working within a small dedicated team within the office, you’ll be providing customer service excellence and sales support to the entire business. Reporting to the supervisor of the Employee Engagement team, you’ll work closely with the rest of the Employee Engagement Team and contribute to the continued growth and development of our rapidly expanding business. What you’ll need Outbound proactive calls to customer base to directly sell the car scheme to interested parties, through phone calls, emails, and web chats to ensure seven-day untouched case turnaround.
To deal with a high amount of inbound calls - conversion and follow-up to secure an order. Updating customers on the progress of their quote, suggesting alternatives suitable for their needs.
Checking and communicating lead-times for motor vehicles and arranging bespoke quotations for customers.
Communicate special offers announced by the business to enhance order count.
Attending driver roadshows and launch events, following up on feedback and competitions.
Liaise and network with a range of stakeholders, e.g., customers, drivers, colleagues, suppliers, and partner organizations, and keep up to date with new vehicles on the market and test drive internal demo cars to enhance knowledge.
And any experience of these would be really useful Comprehensive understanding of Salary Sacrifice schemes.
Extensive vehicle knowledge.
Team player.
A proven ability to proactively plan, problem-solve, and prioritize.
Ability to work well under pressure.
A warm, enthusiastic, and outgoing personality.
Self-motivated, driven, strong attention to detail with a flexible approach.
About working for us Our focus is to ensure we're inclusive every day, building an organization that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organizations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes • A generous pension contribution of up to 15% • An annual performance-related bonus • Share schemes including free shares • Benefits you can adapt to your lifestyle, such as discounted shopping • 22 days’ holiday, with bank holidays on top • A range of wellbeing initiatives and generous parental leave policies Ready to start growing with purpose? Apply today.
#J-18808-Ljbffr
